Had to take the van back because the problem wasn't completely fixed. He is working to order the part and will contact me when it arrives so it can be fixed.
6/10/2017
Frank P. VERIFIED CUSTOMER
Me Harlan is a real professional gave me excellent service great customer service is rare to n today's world we will get both of our vehicles serviced here in the future
6/10/2017
Pamela K. VERIFIED CUSTOMER
My new running boards have no rust or issues ty
6/9/2017
Thomas H. VERIFIED CUSTOMER
Awesome people
6/9/2017
Vickie V. VERIFIED CUSTOMER
Thank you
6/9/2017
Shawn Z. VERIFIED CUSTOMER
**** is the best!!! Five star service all the way!!
6/9/2017
Bradely J. VERIFIED CUSTOMER
Very accommodating...
6/8/2017
Jannele P. VERIFIED CUSTOMER
**** was very friendly and made sure everything was arranged for my service visit. She immediately offered a shuttle ride ... which was very helpful for me today. She personally walked me to the cashier and made sure everything was in order. Very impressed with **** and everyone I encountered during my visit!!
Thanks for the GREAT service!! Much appreciated!!!
6/8/2017
Christopher C. VERIFIED CUSTOMER
A service
6/8/2017
Ryan R. VERIFIED CUSTOMER
Annie and Mike they were awesome answered all my questions helped me out as much as they could they were just great I'm very happy with the service and how well they kept me in the loop if u ask me they need a big pay raise they got my truck fixed in a very timely manner and did not lie to me like Kimberly car city in Davenport did just so they didn't have to do the work again a big thanks to Annie and Mike thanks
Ryan R
6/8/2017
Laurie P. VERIFIED CUSTOMER
very helpful and friendly. thank you!!
6/8/2017
Robert M. VERIFIED CUSTOMER
Got in got out smoothly
6/7/2017
Patricia K. VERIFIED CUSTOMER
Very happy with the service I received and attention to my concerns.
6/6/2017
Theresa W. VERIFIED CUSTOMER
please stop texting my phone. Thank you
6/5/2017
Keith T. VERIFIED CUSTOMER
The service from Key Auto Mall was excellent. Very pleased.
6/4/2017
Jen-Mei M. VERIFIED CUSTOMER
Thank you.
6/3/2017
Timothy W. VERIFIED CUSTOMER
Although the issue was my fault with the floor mat ,I thought the charge of 132 was a little too much for just removing it from the gas pedal. I have been a good customer and bought last 2 new cars from Key and always had the service work done there, I would have thought the charge would have been less.
6/1/2017
Elizabeth S. VERIFIED CUSTOMER
Mike always takes great care of my vehicle needs. Very professional and caring. I really appreciate the great service I get from Key Auto!!
5/31/2017
Nancy B. VERIFIED CUSTOMER
Jeep towed twice to Key for the exact same thing. First time 460 for a starter. Picked up Thursday and didn't start on Sunday. Towed to Key. This time I was told it was a connection behind the starter. Picked up today and engine light was on. Returned to Key for 3rd time. Told the code needed adjusted. 2 car tows, missed time from work, 45 waiting for service agent - disconnected twice, told agent was talking to a warranty company and I had to leave a voice mail. I was then sent to a voice mail that required a code so I couldn't leave a message. Called back and was put on hold after the receptionist sighed and was short in her reply. Asked for a loaner since I am a single mom with 3 children and this was my only car. Told it wasn't possible- I was 3rd in line. Borrowed a car from two friends for the two different times I was stranded. I have spent the last week attempting service on my Jeep and was "guaranteed it was the starter" by Mike. Jeep is with me now. Who do I need to take this to? Your customer service was not present in anyone I dealt with.
Nancy B