Everything went smooth. Only “complaint” is the exhorbitant price for labor as it comprised over 3/4 of the reapir bill. So long as the reapirs hold up, I supposed its okay.
12/24/2021
Jenny K. VERIFIED CUSTOMER
Jeffrey was very helpful, polite and knowledgeable.
12/24/2021
Preciosa C. VERIFIED CUSTOMER
Biagio is always very helpful and answers all my questions.
12/24/2021
Jenny L. VERIFIED CUSTOMER
No comments. Thank you.
12/24/2021
Kevin H. VERIFIED CUSTOMER
Awesome service as always!
12/24/2021
Francisco C. VERIFIED CUSTOMER
I arrive at 12 for my 12:30 appointment and didn’t leave until 5:45. I understand it’s the holidays and many of the employees are out but that was a really long time just for an oil change.
12/24/2021
Khyati D. VERIFIED CUSTOMER
Excellent service
12/24/2021
Rahul D. VERIFIED CUSTOMER
Even with Appointment the delivery time delayed by 90 minutes
Rest is fine
I always Trust Longo Toyota
12/24/2021
Hean C. VERIFIED CUSTOMER
Excellent staff.
12/24/2021
FRED J. VERIFIED CUSTOMER
Miss.Jessica Aveles was super courteous and friendly.
She explained the whole process clearly.I am satisfied with her service.
12/24/2021
Ron R. VERIFIED CUSTOMER
Today’s scheduled service and recommended services were clearly explained. A text notification that my vehicle was in the service bay and being worked on was appreciated. Thanks for a great service visit.
12/24/2021
Sandy H. VERIFIED CUSTOMER
Teddy provided me the assistance I needed regarding a prior service. He has been a very good service advisor
12/24/2021
Zequan Z. VERIFIED CUSTOMER
Danny Mata was very helpful and answered the questions I had, even before I had asked him. I am thankful he was the one to help me
12/24/2021
John C. VERIFIED CUSTOMER
He was awesome, very satisfied!
12/24/2021
Mark B. VERIFIED CUSTOMER
Noli did a great job explaining everything to me clearly and quickly. Very friendly and personable as well.
12/24/2021
Yvonne C. VERIFIED CUSTOMER
Everything went smoothly and my car was ready by the time I was given.
12/24/2021
Apple L. VERIFIED CUSTOMER
Benjamin was authentically kind and helpful. It was a pleasant experience unlike my previous ones.
12/23/2021
Angelica M. VERIFIED CUSTOMER
Eric was great!
12/23/2021
YAN X. VERIFIED CUSTOMER
Teddy Chiu did good Job for me ! Thanks Teddy Chiu! l'm really appreciate the coupon that Longo Toyota offer me.Marry Christmas and Happy New Year!
12/23/2021
John G. VERIFIED CUSTOMER
This has no regard to Edward Duran as I am sure this was not his fault. I had an appointment at 7am on Wednesday for a 70k standard service and to check out the heated seat system. I finally picked up my car at 1pm, and that was only after having to contact the service manager. See my record, my wife and I have purchase multiple cars from Longo and we have had our Highlander exclusively serviced there. I understand the labor issues Covid gas caused, but 6 hour wait for basically an oil change is excessive.