Thorough, polite, respectful, friendly. It was a good experience. I left feeling everybody really cared about me and my purpose for being there, except a lady in the Concierge office who acted like I was interrupting her instead of making me feel like she would like to help me.
12/18/2021
Christina G. VERIFIED CUSTOMER
He was nice and was able to get me the info I needed.
12/18/2021
Sameh A. VERIFIED CUSTOMER
Very professional and respectfully punctual.
12/17/2021
Birk S. VERIFIED CUSTOMER
Johan was very professional and informed me of recommendations and the costs. My car was done on time and I am very satisfied as I usually am with Longo Toyota and Longo Lexus.
I have been a customer of Longo Toyota for over 30 years.
12/17/2021
Cynthia G. VERIFIED CUSTOMER
Joseph Perez was very professional, courteous, and pleasant.
12/17/2021
John W. VERIFIED CUSTOMER
Kayla seemed rushed and did not give me time to expand on the problem that I was having with my rear brake noise. This caused me to have to discuss it with the service manager and therefore caused increase in time before my car was ready.
12/17/2021
ANA F. VERIFIED CUSTOMER
Ok.
12/17/2021
Yingjuan Z. VERIFIED CUSTOMER
Good
12/17/2021
Yingjuan Z. VERIFIED CUSTOMER
Good
12/17/2021
OLIVIA G. VERIFIED CUSTOMER
Always dependent on ure service. I have been going to ure office ever since I owned a car.
12/17/2021
Shelly T. VERIFIED CUSTOMER
Yes I’m satisfied with Bruce Herrera service.Thank you.
12/17/2021
David V. VERIFIED CUSTOMER
I was very pleased with the professionalism Alexander showed me. He set a very fine example.
Thank you Longo Toyota!
12/17/2021
Jaime M. VERIFIED CUSTOMER
Honest service writer…good experience.
12/17/2021
Caroline L. VERIFIED CUSTOMER
Danny was very knowledgeable of his job duties and the offers of maintenance Toyota has to offer. He was fast in getting the job done. He was extremely helpful, great service! ????????
12/17/2021
Ida L. VERIFIED CUSTOMER
Thank you Ethan. It was a very good experience working with you.
You were thorough regarding the service needs to be done.
12/17/2021
Ernesto N. VERIFIED CUSTOMER
Anthony it was outstanding.
Took care of everything I needed, and answered all my questions
Professionally.
12/17/2021
ROGER C. VERIFIED CUSTOMER
Lesley was wonderful. Keep up the good work! ??????
12/17/2021
Thomas C. VERIFIED CUSTOMER
Everything was fine. We appreciate the pick up and delivery from our home.
12/17/2021
Jorge O. VERIFIED CUSTOMER
Biagio went out of his way to take care of a problem for me that I thought wasn't going to be addressed... Best service advisor to this point