Lesley was a great service rep. She explained clearly what would be done doing the service appt and when it would be completed. Courteous and knowledgeable.
12/17/2021
John L. VERIFIED CUSTOMER
Yes
12/17/2021
Sung P. VERIFIED CUSTOMER
Easy to understand the process/good service
12/17/2021
ULYSSES G. VERIFIED CUSTOMER
Quick service.
12/17/2021
Cuong H. VERIFIED CUSTOMER
Excellent!!!
12/17/2021
Anita L. VERIFIED CUSTOMER
Teddy Chu is the best as far as I’m concerned. Keep up the good work. ????????
12/17/2021
Barbara T. VERIFIED CUSTOMER
Ben is the best
12/17/2021
LEAH A. VERIFIED CUSTOMER
Only an hour waiting for my 10 thousand miles for maintennance walk- in.awesome job????????????
12/17/2021
Rey D. VERIFIED CUSTOMER
Mr. Albert Lopez was very helpful. He delivered on time. Almost ALL your consultants have been very courteous & I haven't met anyone who is rude. They were trained well.
12/16/2021
Leticia V. VERIFIED CUSTOMER
Amazing job. Drives smooth. No more worrying about the service and tire pressure light. Thank you Anthony Torres.
12/16/2021
Khue N. VERIFIED CUSTOMER
Great!
12/16/2021
Louis R. VERIFIED CUSTOMER
Very respectful and clear on feedback
12/16/2021
Jessica R. VERIFIED CUSTOMER
Thank you for your help !
12/16/2021
Jessica R. VERIFIED CUSTOMER
Thank you for your help !
12/16/2021
Cindy C. VERIFIED CUSTOMER
Alignment is off.
12/16/2021
JANET Y. VERIFIED CUSTOMER
I paid $651.00 for keys for my Landcruiser and one key did not work because the key had a dead battery. I was told nonsense by the
JJ that it had to cool down because my locking system heated up.
He also said my locks were worn out and needed replacing at $600 a pop times 5.
… the keys were not tested to see they worked after programming.
I drove all the way to El Monte from Santa Monica and waited 4 hours for
keys that did not work properly, so disgusted. I have never been so mad
at the waste of time and ineptness. One of the new keys has a dead battery.
I pointed it out to the service manager the key did not work but he said it needed to cool off after programming. Sooo aggravating. I am going out of town Saturday for a month or two so have limited time and cannot drive there for a new battery. I am so angry.