Service is very good. Keep me updated, so I understand every step of your procedure. In this hot weather, most people lost their patience to customers. Only in Lexus service center, I found people are nice and the place is very cool and pleasant. Thank you very much.
8/3/2017
Sheldon G. VERIFIED CUSTOMER
I was thankful that Chet was available he was knowledgeable and kept me up to date with my service
8/3/2017
Sushama K. VERIFIED CUSTOMER
Excellent service
8/3/2017
Thuyen T. VERIFIED CUSTOMER
Excellent service!
8/3/2017
Keith K. VERIFIED CUSTOMER
Chet is the best service advisor. He is very experienced and knowledgeable. He provides excellent information to make informed decisions for servicing my vehicle.
8/3/2017
David N. VERIFIED CUSTOMER
Ramsin is the best, he help me and explain everything .
I am satisfied with this service.
8/3/2017
Eduardo C. VERIFIED CUSTOMER
Quick to contact about status on my car didn't have to wait long for him. I appreciate the quickness, I will for sure be back
8/3/2017
Saiid R. VERIFIED CUSTOMER
Awesome.
8/3/2017
Ksenia S. VERIFIED CUSTOMER
Thank you Carlos!
8/3/2017
Kathleen M. VERIFIED CUSTOMER
At this point everything appears repaired.
Desk staff friendly and helpful
Car cleaner Rod did an excellent job.
Thank you.
8/3/2017
Mohan U. VERIFIED CUSTOMER
Promised on time
8/3/2017
Fred L. VERIFIED CUSTOMER
For the 3rd straight visit to the service department, I was not given a loaner car. I've been servicing my last 3 Kexys cars there first the past 9 years and now Zi can't even get a loaner. I had to wait 25 minutes for a shuttle once again. My lease us up November 8 of this year and unfortunately, I will not be back. This was my last visit. I'll be buying a non Lexus car in November and I'm sure I will be appreciated st that service department. Sorry I have to leave but I did not feel appreciated the past year.
8/3/2017
Gurjot S. VERIFIED CUSTOMER
The windows are jammed. I left a message for Mike. I cannot open any of the windows except the one on the driver's side. I have noticed some electronic glitch surfaces once in a while immediately after the service. Please advise what to do.
8/3/2017
Daniel B. VERIFIED CUSTOMER
James Luong is great
8/3/2017
Thu N. VERIFIED CUSTOMER
Very good
8/3/2017
Julie C. VERIFIED CUSTOMER
Ramsin did a great job. Thank you! This was an emergency and I appreciated his dedication to getting the job done