Sherwin Tang conducted himself very professionally.
7/31/2017
Manuel G. VERIFIED CUSTOMER
Very pleased. He connected me with a Lexpert and my concerns were taken care off.
7/31/2017
BARBARA K. VERIFIED CUSTOMER
He was very personable and positive. Enjoyed working with him.
7/31/2017
Jamie T. VERIFIED CUSTOMER
He kept up me informed and updated on my car.
7/31/2017
Yoshiki O. VERIFIED CUSTOMER
Actually the workmanship on the Service recall was good, but it took more than seven hours to get the job done instead of the quoted five hours. Other than that, everything else was OK.
7/30/2017
Angela L. VERIFIED CUSTOMER
great service!
first time to have met mr machado,
he will be my advisor in the future
7/30/2017
Lyn D. VERIFIED CUSTOMER
James is extremely helpful and helped me handle a long term problem that was causing me some trouble.
7/30/2017
Philip N. VERIFIED CUSTOMER
Excellent good
7/30/2017
NANCY M. VERIFIED CUSTOMER
Marshall was very helpful with getting our car set up for maintensnce service. He explained what needed to be done and why they needed to be done. Even though they were 30 min behind our scheduled appt, we appreciated the fact that Marshall apologized and explained the reason for the delay. He was very friendly, personable, professional and knowledgeable. Even though we were sad to learn that our super star service advisor Al Posada no longer works there, we are happy to have met Marshall and glad that he was able to help us. We look forward to consulting with him with our future car service appts. -NANCY M
7/30/2017
ARNOLDO S. VERIFIED CUSTOMER
Frank did an outstanding job.
7/30/2017
Jiayi L. VERIFIED CUSTOMER
Great service, thanks
7/30/2017
NAHED A. VERIFIED CUSTOMER
The car was not cleaned very well.
7/30/2017
Yong M. VERIFIED CUSTOMER
Awesome service!! Great help and very organized and attentive! Would definitely come backs thanks deep!
7/30/2017
DOUGLAS S. VERIFIED CUSTOMER
Check-in process takes too long. Despite having an appointment, it took 45 minutes to check-in. There should be a separate line for appointments.
7/30/2017
YUWENG Y. VERIFIED CUSTOMER
She rein was attentive , friendly and professional
7/30/2017
QUANG P. VERIFIED CUSTOMER
Good service
7/30/2017
Emil T. VERIFIED CUSTOMER
Excellent
7/30/2017
Laura W. VERIFIED CUSTOMER
JUSTICE JOSHUA and everyone I interacted with at the dealership was exceptionally friendly and helpful. Even the young man receiving my courtesy car trackwd me down to return a tiny lip gloss i left in the loaner car
7/29/2017
Walid A. VERIFIED CUSTOMER
He was very helpful and proactive. Excellent service!
7/29/2017
Julie D. VERIFIED CUSTOMER
Ramsin was very helpful and the staff at Lexus always goes over and beyond to get the work we need to have done very quickly with the quality that we want.