I bought the car from an online dealer, yet your team tasted me likes a valued customer. I am so pleased that I will only get service at Lexus of Steven's Creek from now on. I also learned the hard way the benefits of buying from a Certified Used Lexus dealer.
7/11/2017
DALE C. VERIFIED CUSTOMER
James was very helpful and made it a pleasure to work with Lexus of Stevens creek service
7/11/2017
Peter D. VERIFIED CUSTOMER
Justice Joshua was extremely nice and friendly and expediant in his assistance. Furthermore, all the other people I spoke with provided excellent customer service. Thank you!!
7/11/2017
Winnie H. VERIFIED CUSTOMER
Thank you
7/11/2017
Ellen T. VERIFIED CUSTOMER
I was satisfied but I will say Chester could have been a little more
Friendly and informative for a first time visitor like me. Maybe off to show me around the waiting room for future visits?
7/11/2017
Yvette W. VERIFIED CUSTOMER
Mike was GREAT!!! I got my car sooner than originally expected! 5 Stars!
7/11/2017
Xuan N. VERIFIED CUSTOMER
Sherwin was very nice and very helpful
7/11/2017
Justin T. VERIFIED CUSTOMER
Wait way too long
7/11/2017
THIEN N. VERIFIED CUSTOMER
Very good
7/11/2017
THOMAS J. VERIFIED CUSTOMER
This is the first time I am with Stevens Creek Lexus. The experience was very good and I am very satisfied. Thank you.
-Thomas
7/10/2017
Jason Y. VERIFIED CUSTOMER
Alyssa Dalit is a great addition to the team. She addressed my concerns even for my other lexus vehicle that wasn't there for service.
7/10/2017
Louisa C. VERIFIED CUSTOMER
Service advisor was great.
My tech misread odometer: 73683 became 75688. So we did the 75,000 miles service.
Tire pressure should be set to 33/32.
It was hot day. When we picked up car, pressure was 39/38.
After parked overnight inside garage, when cool, pressure was 37/36.
Expect better from Lexus service.
7/10/2017
MARK E. VERIFIED CUSTOMER
Very accomadating and pleasant to work with. The best service I have received from Lexus service department.
7/10/2017
FAWNI T. VERIFIED CUSTOMER
Check in was a breeze. Tony was knowledgeable, friendly, and efficient. My loaner car was very comfortable. No line when picking up the loaner. My car was ready in time as promised. I always receive superior customer service.
7/10/2017
Darci S. VERIFIED CUSTOMER
Tony was super helpful. Much better service than my last appointment!