Car wash no good
If you think,needs more money for car wash,
Please let Custumer know about that
Don't do like that
Thanks
Hoinguyen
7/9/2017
David H. VERIFIED CUSTOMER
Everything was great, as has been the case every time with Lexus service. In this particular case, my tire repair was done much faster than I expected it to be. You were having a very busy day, so I settled in to have some coffee and do some email. I was surprised when Joshua told me my car was ready.
7/9/2017
Yen T. VERIFIED CUSTOMER
James was very helpful and answered all my questions I had about my car. Good customer service!!!
7/9/2017
Nathan O. VERIFIED CUSTOMER
I look forward to working with Carlos in future service visits.
7/9/2017
Frank E. VERIFIED CUSTOMER
Excellent service by Marshal and team as usual.
7/9/2017
Barbara K. VERIFIED CUSTOMER
Marshall was a true professional; he was friendly, helpful and extremely communicative !
He was excellent !
7/9/2017
SHIHTA L. VERIFIED CUSTOMER
Mr Tang did a very good job.
7/9/2017
Jose A. VERIFIED CUSTOMER
Great service
7/9/2017
Brian P. VERIFIED CUSTOMER
James Luong provided a very good service. Will recommend my family to him.
7/9/2017
TIM L. VERIFIED CUSTOMER
Mike is great to work with!
7/9/2017
ALAN T. VERIFIED CUSTOMER
Always the good services
7/9/2017
ELSA K. VERIFIED CUSTOMER
Service advisor told me that tire cannot be repaired and it will cost $450 and told me that it's ok to have 1 new tire even though the other rear tire already 50% worn out. I did not want to pay $450 for 1 tire and I disagree with advisors recommendation.
When I was told Ithe car is ready; I found plastic seat cover & paper floor mat still in the car and I have to throw it myself. I am not satisfied with service I received today.
7/9/2017
Marcus C. VERIFIED CUSTOMER
For check in, I waited for a while, in my car, to be checked in. First time that has happened. After I picked up my car, I had to wait to get out of the parking lot because there was a log jam from traffic coming in to get checked in. I was blocked in. It seems everything was happeneing at one end of the lot. This, also, was the first time this has happened to me.