We were told that the car would be ready between 1 and 2 after an 8:40 drop off; we had a 4:30 commitment and wanted the car before that. The car was not ready until nearly 5:00. I don't understand why this took so long as we had an early appointment
7/8/2017
Tracy S. VERIFIED CUSTOMER
Tony is always so polite, informative and accommodating. Love having him as my service advisor.
7/8/2017
Anh T. VERIFIED CUSTOMER
Good
7/8/2017
Kueyu K. VERIFIED CUSTOMER
I give it a 10+.
7/8/2017
Omid G. VERIFIED CUSTOMER
Excellent customer service from him!!
7/8/2017
ROHAN N. VERIFIED CUSTOMER
Friendly, efficient and high quality service.
7/8/2017
Dan N. VERIFIED CUSTOMER
Customer service is always on point, when I bring my car in for service.
7/8/2017
CARLOS N. VERIFIED CUSTOMER
Ramsin was extremely detailed with the suggested services for my Lexus. I will definitely request he be my service advisor now since Al Posada is no longer there.
7/8/2017
Vineeta K. VERIFIED CUSTOMER
Marshal is a knowledgeable about cars and is friendly natured, easy to work with. I have been working with him for the past 1.5 years. He understands my needs and get the job done right.
I appreciate his support.
Thanks
7/7/2017
Ellen O. VERIFIED CUSTOMER
Deep is excellent to work with. I really appreciated his professionalism, service, and expertise.
7/7/2017
Alfredo M. VERIFIED CUSTOMER
He was friendly, took me right into office from where I left my car. That was new. I liked that! Fast and efficient.
7/7/2017
Laurie F. VERIFIED CUSTOMER
We thought that we had a safety issue with the braking system and Marshall helped us to get the issue resolved quickly and efficiently. Thank you for great support.
7/7/2017
MERDAD S. VERIFIED CUSTOMER
Fantastic service from Mr. Payman. Many thanks
7/7/2017
Choo S. VERIFIED CUSTOMER
Clear explanation by Carlos.
7/7/2017
Ajay K. VERIFIED CUSTOMER
Deep provided an excellent service (as always). It is a pleasure to have him as my Lexus service provider
7/7/2017
Paul W. VERIFIED CUSTOMER
Thanks!
7/7/2017
JUAN M. VERIFIED CUSTOMER
Tony provided excellent service! He is very knowledge and experienced; therefore, I will definitely schedule my next service appointment with him!
7/7/2017
Qihua L. VERIFIED CUSTOMER
Thanks Marshall Blakn for your nicely help!
I have a meeting at SF and will back Santa Clara at Firday evening and come to pick up my car.
Qihua