Service is very good. The four wheel control lever was bumped to L position so the car ran slow and noisy until I figured out to reset it to H position.
7/1/2017
Amr A. VERIFIED CUSTOMER
Just to be clear, this is a small thing, I requested a replacement key, my original key was leather gripped, the new one is plastic. i understand that the parts department may not have had it, but it would have been nice to know. i would have waited for a couple of weeks if it required special ordering. All good, bit it was a little bit annoying and surprising. i would have loved to know in advance before the key was programmed, i may have tried to get it online tbh. The fromt desk team was nice and they provided me with a leather grip cover for free, which I truly apprecite.
7/1/2017
SUSAN S. VERIFIED CUSTOMER
James is always pleasant and accommodating. He is great to work with!
7/1/2017
ROBERT K. VERIFIED CUSTOMER
Great person.
7/1/2017
Jennipher H. VERIFIED CUSTOMER
Great service, as always! Lexus never disappoints.
7/1/2017
Josephine D. VERIFIED CUSTOMER
Speedy service and honest advice. Cool guy
7/1/2017
Jiana S. VERIFIED CUSTOMER
Marshall Blank was very professional!
Thank You!
6/30/2017
Josh M. VERIFIED CUSTOMER
James does an excellent job of taking care of me and my vehicle
6/30/2017
DUONG N. VERIFIED CUSTOMER
It was a great experience at the Lexus service. Mr.Luong was very nice and enthusiastic to us. He took care everything well. Im definitely going to go back here if my car has a problem.
6/30/2017
Ken L. VERIFIED CUSTOMER
Chet did a great job for me
6/30/2017
DIANA R. VERIFIED CUSTOMER
Thank you very mich Paymon for your professional curtious informative service. It was a pleasure working with you!
6/30/2017
FASIM M. VERIFIED CUSTOMER
Great job
6/30/2017
Wendell S. VERIFIED CUSTOMER
Completely. Always ask for James on both cars.
6/30/2017
MARK W. VERIFIED CUSTOMER
I appreciate the service & everything about Lexus on Martin Avenue. I appreciate the professionalism, cleanliness, customer service, washing of my car, and filling up the tank too. Five star treatment for a top notch Company.
Thank you Frank & all of the people at the Service Department!
My recalled passenger side airbag is updated and thank you so much.
Maureen Webb
6/30/2017
Hector F. VERIFIED CUSTOMER
You had good service and excellent attention
6/30/2017
Miguel G. VERIFIED CUSTOMER
Michael has good customer service and he is very friendly.
6/30/2017
Diana B. VERIFIED CUSTOMER
Ramsin is an excellent service advisor.
6/30/2017
Cari M. VERIFIED CUSTOMER
Carlos took fantastic care to make sure all my car needs were met. He was vey thorough and a pleasure to work with.