The main problem that I came in for was not fixed, and although it cannot be noticed as often, I believe it is still persistent
6/24/2017
Linda G. VERIFIED CUSTOMER
Michael did a excellent job in handling all my concerns. He also keep me well-informed On the progress on my repair. He provided excellent customer service and a pleasure working with him.
6/24/2017
Kayla H. VERIFIED CUSTOMER
Joshua was very polite and easy to work with!
6/24/2017
Edward Z. VERIFIED CUSTOMER
Very nice and pleasant and explained things in detail. Not pushy.
Made me feel like I had his full attention
6/24/2017
Linda W. VERIFIED CUSTOMER
It took longer than I expected, but as always the service was very good and I know that they did a great job. I really enjoy the amenities that are at the service center.
6/24/2017
Donald F. VERIFIED CUSTOMER
Why did I have to wait 45 min for someone to find the key toy car. Not good customer servive!
6/24/2017
Jayne G. VERIFIED CUSTOMER
He was great! Got my car done in half the time!
6/24/2017
Hoang P. VERIFIED CUSTOMER
Excellent customer service from Micheal Baldcock.
6/24/2017
Chianchung C. VERIFIED CUSTOMER
Thanks Sherwin Tang for my car details report.
6/24/2017
Gary L. VERIFIED CUSTOMER
Great service and outstanding follow-up and communication
6/24/2017
Joseph M. VERIFIED CUSTOMER
Marshall is EXCELLENT...he took over as my advisor after Todd Reban was promoted and I can say he makes every experience 5 stars out of 5 Stars! Thanks Again Marshall for your EXCELLENT customer service!
6/24/2017
Nahid S. VERIFIED CUSTOMER
Peyman is always great to work with.
6/24/2017
Maria K. VERIFIED CUSTOMER
That time had a very good service
6/24/2017
James W. VERIFIED CUSTOMER
Was told it takes one hour and 45 minutes for the service, but ended up finished in three hours.
Besides, The car wash was not thorough. There were still dirty spots and the trunk was not vacuumed.
6/23/2017
MEL Z. VERIFIED CUSTOMER
Alyssa did a great job of taking care of me!
6/23/2017
Marshall B. VERIFIED CUSTOMER
Tony was great!!!!!
6/23/2017
Kathie S. VERIFIED CUSTOMER
Awesome service Ramsin and everyone I was in contact with was very helpful. The only thing I'm missing is I asked the body shop to get me a quote while the car was there. I haven't heard back from them. But everything Lexus did was top notch.
6/23/2017
Lonny E. VERIFIED CUSTOMER
Fantastic Service plus a terrific people in your service department. they were knowledgeable, courteous and very kind.
6/23/2017
Stephen C. VERIFIED CUSTOMER
Deep does an outstanding job in regards to speed, accuracy, and overall customer service! Great job Deep!