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Real Reviews from VERIFIED CUSTOMERS
Valerie H. VERIFIED CUSTOMER
Tony is, as Tina Turner sings, "Simply The Best '"
6/19/2017
Peter L. VERIFIED CUSTOMER
Excellent service!
6/19/2017
Sukanya K. VERIFIED CUSTOMER
Everyone that helped was wonderful. However the intermittent noise from the left side of the car could not be identified and fixed. I am worried it might turn into something serious one day.
6/19/2017
Trai N. VERIFIED CUSTOMER
It took too long for the service. Appointment was at 1:20PM. It's not finisher until after 4pm. No one even cares to update the status of service.
6/19/2017
JIM B. VERIFIED CUSTOMER
Best service
6/19/2017
Brian C. VERIFIED CUSTOMER
Brst place ever!
6/19/2017
Cheng C. VERIFIED CUSTOMER
Great experience!
6/19/2017
Elmer E. VERIFIED CUSTOMER
Alyssa is very helpful from the beginning and at the time i picked up my car, she is very profetional about everything. Excellent.
6/19/2017
Igor T. VERIFIED CUSTOMER
Had another true lexus experience.
6/19/2017
Allen C. VERIFIED CUSTOMER
Possible damage to the car paint was observed. The power trunk no longer works. I already reported all this, with photos, to Alyssa via email.
6/19/2017
Furshing T. VERIFIED CUSTOMER
great service,I am a happy customer.
6/18/2017
Jiawei W. VERIFIED CUSTOMER
Proper waiting time, but I think they put the next service due millage as my current odo reading. I'm about 4900Miles they put 5070 instead.
6/18/2017
SURESH O. VERIFIED CUSTOMER
James did a very good job scheduling me early and informing me immediately when done.
6/18/2017
Carlos L. VERIFIED CUSTOMER
Excellent service.
6/18/2017
Haichau P. VERIFIED CUSTOMER
Tony is awesome. Gracious, helpful and friendly. Really enjoy interacting with him!
6/18/2017
Sang C. VERIFIED CUSTOMER
The service didn't fix the issue. It's 200 mile brand new car. Service needs more attention. Still have noise. I have to waste my time again. Very disappointed.
6/18/2017
Shishir D. VERIFIED CUSTOMER
Pleasure to work with Carlos. Thanks.
6/18/2017
Devin F. VERIFIED CUSTOMER
Ramsin was very helpful and accommodating. I will continue to bring my 3 Lexus vehicles to you because of Ramsin's professionalism.
6/18/2017
Steven L. VERIFIED CUSTOMER
Tony Machado is an excellent service advisor and provided superb customer service. He thoroughly explained everything to us and kept in contact with us the whole time. We live in San Francisco, but will drive down to San Jose to get our car serviced every time because we always have such a positive experience. Thank you Tony and thank you Lexus of Stevens Creek.
6/18/2017
Monica S. VERIFIED CUSTOMER
Thank you
6/18/2017