Chet and your mechanic Kyle both went above and beyond
to assist me in finding the source of a problem that
I had been having with my 2009 ES350, and took the time to
resolve it to my satisfaction.
6/14/2017
Tommy L. VERIFIED CUSTOMER
We feel we get the best care for both of our Lexus automobiles from your service center.
6/14/2017
DARLENE C. VERIFIED CUSTOMER
Frank and all the staff were excellent. Thank you.
6/14/2017
Lan T. VERIFIED CUSTOMER
Friendly and professional service.
6/14/2017
John K. VERIFIED CUSTOMER
Efficient and friendly service. We appreciated the shuttle service and car wash.
6/14/2017
Elizabeth D. VERIFIED CUSTOMER
I had an appointment to repair the air bag which the call center said would take 2 days, but Allyssa told me it would be finished the same day and it was! Thank you for the car wash too! Your staff at Lexus are always courteous and professional.
6/14/2017
Manuela G. VERIFIED CUSTOMER
Tony was extremely helpful and got my service done promptly.
6/14/2017
Spencer W. VERIFIED CUSTOMER
Very detailed and thorough with the service of my car. Also very accommodating. Great service!
6/13/2017
Chiann Y. VERIFIED CUSTOMER
Very pleased with service and rapport
6/13/2017
John W. VERIFIED CUSTOMER
Marshall is great. He is my service advisor for the past several years. Very knowledgeable and nice person.
6/13/2017
Francisco M. VERIFIED CUSTOMER
Good job
6/13/2017
VALERIE H. VERIFIED CUSTOMER
Excellent service
Thank you
6/12/2017
Connie M. VERIFIED CUSTOMER
Gary was very courteous and professional. Also communicated well.
Thanks.
6/12/2017
Eiichi K. VERIFIED CUSTOMER
It took a little over 3.5 hrs while I was advised most likely the regular device can be completed within 2 hrs. Other than that, overall experience was good.
6/12/2017
Barabra V. VERIFIED CUSTOMER
Tony was helpful as always!
6/12/2017
Elizabeth O. VERIFIED CUSTOMER
We asked that the back do door be lowered 3 inches. They lowered it 3 feet and is now not functional. Also, we asked them to install the roof racks. They said they couldn't do it because they didn't have the tools. Really??? The tools were in the trunk but they did not bother to look. Finally we waited for 2 hours not knowing the car was ready to leave and sitting in the lot. We had to go in search of it ourselves.
6/12/2017
Patricia Y. VERIFIED CUSTOMER
James was excellent explaining all my car services needs and answering my questions. I would like to take this opportunity to acknowledge and appreciate the service that you provided me. I will definely be back!
6/12/2017
Karen S. VERIFIED CUSTOMER
Not a comment for Alyssa but please be more proactive at time appt is made that a loaner must be reserved.
6/12/2017
KEVIN N. VERIFIED CUSTOMER
I have no comment, you guys do very good job, thanks for your service!
6/12/2017
Kimberly N. VERIFIED CUSTOMER
Service advisor was great once I got to meet with someone. But the wait from the moment I pulled in to actually meeting with someone was almost 30 mins.