Frank and the rest of the team were great. I had to wait about 15 minutes for them to finish washing the car. Not a big deal though, wasn't expecting a car wash anyway, so it all worked out. Best service I have ever had at a car dealership. Thank you.
6/7/2017
Michael G. VERIFIED CUSTOMER
He did a great job for 1sr day...
6/7/2017
Michael H. VERIFIED CUSTOMER
First time at Stevens Creek Service. Mr Mielcarz taught me about Lexus service and took care of everything for me. Will be back and definitely ask for him. Thanks!
6/7/2017
Ngoc N. VERIFIED CUSTOMER
Excellent
6/7/2017
YOLANDA F. VERIFIED CUSTOMER
Alyssa was great! Always keeping us inform and great service!
6/7/2017
Kerry R. VERIFIED CUSTOMER
Everything was excellent. Thanks
6/7/2017
Stacey M. VERIFIED CUSTOMER
Everything was great! Chris was my service agent though. He took great care of me! :-)
6/7/2017
Valene G. VERIFIED CUSTOMER
My car was not washed
6/7/2017
Jesse M. VERIFIED CUSTOMER
Carlos was awesome
6/7/2017
ROBERT B. VERIFIED CUSTOMER
Very fast and new advisor very helpful
6/7/2017
JEFF L. VERIFIED CUSTOMER
Great
6/6/2017
Josephine G. VERIFIED CUSTOMER
Since I bought my Lexus Rx330 I always go for service with you guys. That's how much I trusted you. Thank you
6/6/2017
Paul S. VERIFIED CUSTOMER
Professional and excellent services
6/6/2017
Veronica N. VERIFIED CUSTOMER
James is the best - I got a flat tire on a friday night after hours and called James and left a message I needed to get my car in asap on Saturday morning and he called me 20 min later (815pm) to tell me to bring it in and would accommodate me at 7am. Now I can't even consider buying a different make car because of James and lexus. How could I ever work with another service advisor. If he ever leaves I guess I'll be buying that make if car next whatever make dealership he goes to next!
6/6/2017
Elaine L. VERIFIED CUSTOMER
It's always a nice experience working with Marshall it's one of the best service Consultants that I have ever had
6/6/2017
James G. VERIFIED CUSTOMER
Everything was great.
6/6/2017
JOSEPH S. VERIFIED CUSTOMER
Totally professional James was excellent it took 2 hours you guys run a big business like a small family business absolutely excellent keep up the good work thank you Joe Sedona
6/6/2017
Robert L. VERIFIED CUSTOMER
I got the car back serviced, full of gas, clean, and a safety check done. Very happy with the service.
6/6/2017
Chantal R. VERIFIED CUSTOMER
My car wasn't washed today, I found out with a paper on my car seat!
6/6/2017
Maureen K. VERIFIED CUSTOMER
Excellent Service today. Very timely Mike was very helpful and answered all my questions