Everything is very professional.
Final car pick up was just a little bit delayed.
5/27/2017
Phuong P. VERIFIED CUSTOMER
Very good
5/27/2017
June G. VERIFIED CUSTOMER
Excellent service from Mike Babcock.
5/27/2017
Daniel L. VERIFIED CUSTOMER
10!
5/27/2017
Ravi P. VERIFIED CUSTOMER
Carlos is terrific!! Full score!
5/27/2017
TRAM K. VERIFIED CUSTOMER
I wish we did not have to wait a long time just to get a loaner car. Is there a way you can speed up the process in this area?
5/27/2017
Neeta K. VERIFIED CUSTOMER
Five star service!
5/27/2017
Francisco O. VERIFIED CUSTOMER
He explained all to me what I asked him.
5/27/2017
SAM C. VERIFIED CUSTOMER
They ordered wrong part, battery wire, which delayed me getting car back until 2 days later
5/27/2017
Paul A. VERIFIED CUSTOMER
Chester was very attentive, polite, helpful and answered all our questions.
Thank you Chester!
5/27/2017
Michael C. VERIFIED CUSTOMER
Ramsin always provides a customer service experience commensurate with the Lexus brand. Thank you!
5/27/2017
Rajesh N. VERIFIED CUSTOMER
Pretty satisfied.
5/27/2017
Michelle P. VERIFIED CUSTOMER
Chet was great kind and informative did have to wait for 2 hours though
5/27/2017
John M. VERIFIED CUSTOMER
Take care of Sherwin, he takes care of me.
5/27/2017
Wei N. VERIFIED CUSTOMER
Gary is totally awesome and helpful. Top service!!!
5/27/2017
Anna L. VERIFIED CUSTOMER
Excellent service!
5/27/2017
Michael M. VERIFIED CUSTOMER
Marshall was the best. Very helpful and courteous. Our problem was resolved quickly.
5/27/2017
Adam A. VERIFIED CUSTOMER
Chet, as always was great, which is why I ask for him for both our Lexus vehicles
5/27/2017
Ann S. VERIFIED CUSTOMER
James was wonderful. He is the best. My complaint was with the system prior to getting service. I do not like waiting in my car. I prefer waiting inside the building in the coffee area. Also I prefer to pick up my car in the front of the building rather than the side where I waited to drop off the car. It is much cooler waiting outside than inside the building. This change in the system must be for management's benefit, it certainly does not benefit me.