Mike did excellent job, plus spent some time educating me on my new car features and specifications.
Thank you Mike!
5/26/2017
Werner H. VERIFIED CUSTOMER
Please go away. The service was fine up until you started badgering me about giving feedback.
5/26/2017
KATHLEEN B. VERIFIED CUSTOMER
Hi. Mr. Chet Mielcarz always provides excellent service to me whenever i need to to bring my car in for maintenance . He always goes the extra mile. He is an excellent Master Certified Service Consultant. I trust his judgment and his experience whenever my car needs services. K. Blumenstock
5/26/2017
Jairo C. VERIFIED CUSTOMER
Great customer service!
5/26/2017
Carol K. VERIFIED CUSTOMER
Sherwin Tang, presented himself as friendly, knowledgeable,and professional.
5/26/2017
Tho T. VERIFIED CUSTOMER
Excellent service! Can't ask for anything more.
5/26/2017
KATHY N. VERIFIED CUSTOMER
Very happy,, thank you...
5/26/2017
Sung Y. VERIFIED CUSTOMER
Mike provided with professional, pertinent and pominent service that I enjoyed. He sincerely cared. I like to see more like him around. Thank you
5/26/2017
Anthony S. VERIFIED CUSTOMER
Service was great will recommend.
5/26/2017
CHANDANI M. VERIFIED CUSTOMER
Great service
5/26/2017
Tiina V. VERIFIED CUSTOMER
Car pick-up was not pleasant with cars going to be left off not matching the signs on the pavement. The area is way too congested and eindy
5/26/2017
Fatemeh G. VERIFIED CUSTOMER
Great initial welcoming, awesome service consultant. Explained the detail of the recall.
5/26/2017
Allen C. VERIFIED CUSTOMER
Excellent, thought full service.
5/26/2017
Frank M. VERIFIED CUSTOMER
Great service as usual.was quoted a 2 hr wait on time services..
5/26/2017
Roxanne W. VERIFIED CUSTOMER
Thank you so much for the excellent service I received today at Lexis Santa Clara , California everyone was so helpful ! Marshall, the service representative was very thorough. He answered all my questions and put me at ease. I purchased my Lexus in 2009 at Lexus Santa Clara, and although I live in Redwood City, I commute to Lexus Santa Clara to have my car serviced because I trust them with my car, and I've never been disappointed. Thank you again Marshall, and to everyone else who helped me from the time I drove in this morning to the time I left in the afternoon. Sincerely, Roxanne Wise
5/26/2017
Andrew Y. VERIFIED CUSTOMER
James was great.
5/26/2017
Shu-Chieh W. VERIFIED CUSTOMER
I made my reservation with Andrew Blankoff as the service adviser but Andrew was a no show (was told he left the company) and no one notified me beforehand. As a result, when I arrived, I waited more than 20 minutes for an available service adviser before being checked in. Fortunately Gary took care of everything from then on.
5/25/2017
LESLIE C. VERIFIED CUSTOMER
I had really good experience today . I love Chet the way he treated me , very kind and he explain the services report to me which no one else ever done that before .
Car wash is not too good, but it's free , so no complain.
Maybe one thing I will suggest , the bathroom ned to be update ... lol
5/25/2017
Freddy S. VERIFIED CUSTOMER
Service took too long. Andrew was very good in keeping me informed.