Very Happy with all staffs that serve me today. Awesome jobs
5/14/2017
KAREN H. VERIFIED CUSTOMER
Thank you Tony Machado for superior service today.
5/14/2017
Robert L. VERIFIED CUSTOMER
Always Outstanding!!!!
5/14/2017
DEBORAH W. VERIFIED CUSTOMER
Sherwin Tang provided great service.
5/14/2017
LILY C. VERIFIED CUSTOMER
He was very friendly and very helpful. Answered all my questions and my concerns. Excellent customer services.
5/14/2017
ERIN K. VERIFIED CUSTOMER
I don't like the new check in system. Waiting in your car for an advisor is something I do not like. What is the point of setting up a time to take your car in when you have to wait in your and it's like a first come first serve basis.
5/14/2017
Ludmila K. VERIFIED CUSTOMER
Excellent service
5/14/2017
Sushma B. VERIFIED CUSTOMER
Excellent service. Very helpful as always.
5/14/2017
KEN L. VERIFIED CUSTOMER
Deep provided world class service. Fast, efficient, no bs.
5/13/2017
Richard Y. VERIFIED CUSTOMER
I dropped off my car 6:45am and the is not really to pick at 5 pm. It is more than 10 hours. It is only fixed the manufacturing recalls. The advisor and staff are not friendly. The customer services are very poor. You guys more training. The advisor is required more training . Just tell customer to wait and wait. The quality work are very. I promised myself not come back to place.
5/13/2017
Donalyn D. VERIFIED CUSTOMER
Excellent
5/13/2017
CHRISTOPHER B. VERIFIED CUSTOMER
James did a great job and took good care of me on a very busy day at the Lexus service center.
5/13/2017
Bharat G. VERIFIED CUSTOMER
Ongoing updates. Clear explanations and timely completion.
5/13/2017
May Dela. VERIFIED CUSTOMER
Tony is an awesome and knowledgeable service advisor!!
5/13/2017
Mohamed I. VERIFIED CUSTOMER
I have complained about dash board melting when sun hitting the dash board 2 years ago! It was not taken care of that time! Now I reported the same problem and Carlos told me that they have ordered new dash board! I am disappointed that it wasn't taken care 2 years ago when I reported! It gives me less confidence in buying another Lexus!
Hope you guys fix this problem asap!
5/13/2017
NOLAND G. VERIFIED CUSTOMER
He mentioned je was fairly new to Lexus but you would have never guessed it. Very professional and knowledgeable. We were very happy with him. If we had to rate him he would get a 10 out of 10.
Noland