Problem that I came in for still exists after I spent 1500
5/2/2017
THU N. VERIFIED CUSTOMER
He is very good helping me
5/2/2017
Harlen N. VERIFIED CUSTOMER
Paton gave me great service as always.
5/2/2017
NANCY F. VERIFIED CUSTOMER
I'd like to mention that the person(s) who washed and detailed my car did an excellent job. Better than I have experienced in previous service visits. Car looked great. The person who checked me in was excellent, professional, friendly, and sincere. Overall good experience when having to bring car in as part of a massive recall. Thank you.
5/2/2017
Ronen S. VERIFIED CUSTOMER
Jerry Lucas has been my service advisor for many years and thanks to his (and all others at Lexus service personal) outstanding customer service, I am so happy to own my Lexus.
5/2/2017
JOHN D. VERIFIED CUSTOMER
He was very helpful, kept me well informed, and provided options and explanations to help me make decisions.
5/2/2017
Tina T. VERIFIED CUSTOMER
Good
5/2/2017
Andrei P. VERIFIED CUSTOMER
Thanks a lot, Chet
5/2/2017
IMELDA M. VERIFIED CUSTOMER
Excellent service as always, very satisfied
5/2/2017
Jeremy W. VERIFIED CUSTOMER
Very professional guy! Full score !
5/2/2017
COLIN L. VERIFIED CUSTOMER
Frank was exceptionally helpful and went above and beyond my expectations for customer service. Very happy with the help he provided.
5/2/2017
Micah H. VERIFIED CUSTOMER
Everything else was great - it took 40 minutes for my car to be brought up after I went outside to wait for it.
That made me late for my afternoon appointment
This was 3:15 to 3:45 pm time frame on 5/1.
5/2/2017
Kim V. VERIFIED CUSTOMER
Lexus staff is always attentive, friendly and most professional. Thank you so much.
5/2/2017
SANGEETA J. VERIFIED CUSTOMER
Frank Moreno was wonderful,he made this a really easy and great experience. Very kind , courteous and knowledgeable.
5/2/2017
Grace K. VERIFIED CUSTOMER
James is such a wonderful service advisor and person. He really makes our family feel taken care of. We will never get service anywhere else, as long as James is there. Thank you, James!
5/2/2017
Nicole L. VERIFIED CUSTOMER
None at this time.
5/1/2017
Carlos R. VERIFIED CUSTOMER
Thanks to Sherwin Tang my service was outstanding.
5/1/2017
Ann W. VERIFIED CUSTOMER
Alyssa was spectacular in providing service. Very sweet and pleasant to work with!