Excellent and would like to acknowledge the quick service and the person who cleaned mybcar
4/26/2017
Robert M. VERIFIED CUSTOMER
Carlo was terrific. I personally think the company is too expensive, but that's not a Carlos issue.
4/26/2017
Ngan N. VERIFIED CUSTOMER
Very good
4/26/2017
Tim N. VERIFIED CUSTOMER
Thanks Marshall!
TN-
4/26/2017
Bruce E. VERIFIED CUSTOMER
Just wish it didn't take Lexus 2 years, thats right, 2 years to come up with the part
4/26/2017
Andy N. VERIFIED CUSTOMER
Good
4/26/2017
Takashi M. VERIFIED CUSTOMER
James always takes very good care of us (both my car LX570 and my wife's car GS350). Very happy with his service!!
4/26/2017
Agnes H. VERIFIED CUSTOMER
Great service advisor; very costomer oriented as well as the staff when u arrive for service check-in. Great employees!!
4/26/2017
Patti M. VERIFIED CUSTOMER
Very nice man!
4/26/2017
Donny T. VERIFIED CUSTOMER
I really got a very impressive service from Stevens Creek Lexus. Thanks a lot for your great service for me.
Donny
4/26/2017
MANNY B. VERIFIED CUSTOMER
The entire process was excellent and including the shuttle driver Gary.
4/26/2017
MAGGIE L. VERIFIED CUSTOMER
Car got fixed. Marshall was not happy helping me. No smile. But he did answer all my questions.
4/26/2017
TOAN N. VERIFIED CUSTOMER
Very happy. Excellent advice and service.
4/26/2017
Markus R. VERIFIED CUSTOMER
It's always a delight dealing with my advisor James Luong! I request him anytime I visit with Lexus Service. This is my preferred advisor. He has aways accommodated myself and my services in a quick and efficient manner. Happy to have him whenever problems arise.
Thank you so much!
Markus R
4/26/2017
Nguyen L. VERIFIED CUSTOMER
I am very happy to work with James. His customer service is phenomenal! He was able to follow up with any questions that I had, and placed me at ease that my car is fully taken care of. Thank you James!
4/26/2017
Prakash P. VERIFIED CUSTOMER
None
4/26/2017
Ashley V. VERIFIED CUSTOMER
He was great!
4/26/2017
MARIANE P. VERIFIED CUSTOMER
Thanks. Look forward to receiving the survey.
4/26/2017
KEITH L. VERIFIED CUSTOMER
Great response to our needs and kept us updated on the progress of our car servicing.
4/26/2017
Lawrence T. VERIFIED CUSTOMER
Carlos explained everything clearly and gave me a good and accurate estimate of when the car would be done.