Mr. Jame was very helping and cordial toward me. He answered all my concerned. Im very happy with his service.
4/26/2017
HOLLY Q. VERIFIED CUSTOMER
I wasn't told when I brought my car in that they couldn't wash it after I got the headlights polished. I was originally told it would take 2 or less hours and it took 3 hours total. The representative was very professional.
4/26/2017
THUY N. VERIFIED CUSTOMER
Very good
4/25/2017
Mong N. VERIFIED CUSTOMER
Good
4/25/2017
JASON P. VERIFIED CUSTOMER
Great
4/25/2017
VIKTOR K. VERIFIED CUSTOMER
It took 30 min to get my car checked in at
7:00 am
It took 30 min to get my car after all the bills were paid
4/25/2017
Guillermo G. VERIFIED CUSTOMER
Katie was great.
4/25/2017
SING YUI. VERIFIED CUSTOMER
Services completed as promised, very courteous & easy to work with
4/25/2017
Victor L. VERIFIED CUSTOMER
Good job
4/25/2017
Cynthia V. VERIFIED CUSTOMER
Great customer service . I'll be sure to return for my next car needs !
4/25/2017
Donald S. VERIFIED CUSTOMER
The 60 k service was very expensive for what was done.
4/24/2017
BRIAN F. VERIFIED CUSTOMER
When I schedule my service at Lexus of Stevens Creek I always request that Michael Babcock be my service representative. Michael is very knowledgeable, personable, and a true asset to the Lexus of Stevens Creek Service Team.
4/24/2017
Ellen W. VERIFIED CUSTOMER
Remain was terrific as,always, very communicative, thorough and helpful.
4/24/2017
Jo S. VERIFIED CUSTOMER
Comfortable environment for me to wait.
4/24/2017
Hai L. VERIFIED CUSTOMER
Nice, friendly, & very supported.
4/24/2017
Hua Z. VERIFIED CUSTOMER
Hi James is an excellent service adviser, he always try his best to help me out. One concern is about the battery, it is only less than 4 months old battery, when I come back from vacation about 1 week, it is completely dead. I was very surprised. Although a new battery being provided, but lots of hassle to go through. Just hope the quality of the parts should be solid!
4/24/2017
LEONARD D. VERIFIED CUSTOMER
While I appreciate the car wash service, I would prefer the option of an exterior only car detailing service. The car wash leaves water spots and the window glass does not come clean.