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Real Reviews from VERIFIED CUSTOMERS
James C. VERIFIED CUSTOMER
Ramsin provided EXCELLENT service. I will definitely be asking for him in the future.
4/24/2017
Vivian U. VERIFIED CUSTOMER
Marshall was very professional and extremely helpful.
4/24/2017
Chuong N. VERIFIED CUSTOMER
Good service
4/24/2017
Oanh N. VERIFIED CUSTOMER
Very please with the service
4/24/2017
Hien V. VERIFIED CUSTOMER
Thanks to your team.
4/24/2017
HAU B. VERIFIED CUSTOMER
Thank you very much. Your company has very good customer care and professional. I am very confident and satisfied.
4/23/2017
SHELLEY M. VERIFIED CUSTOMER
Took over an hour to drop off my car. Terrible car wash. The front of my car and all the windows had obviously not been touched. 4 marks on the bumper of my brand new car. Took 7 hours for someone to get back to me. Definitely expected better service from Lexus. May buy my next Lexus from someone else because of service dept. seems like such a big volume of business and quality of service goes down the tubes
4/23/2017
JYH L. VERIFIED CUSTOMER
Frank service is always excellent. He is always trying to make big repair affordable otherwise we would just not to do the repair or to look for other cheaper place. He even ran around to help with my question with the new installed steering column motor. at 5:30pm After most questions were answered, he even offered to find the answer Sat night & will get back to me back to me on Mon. Part dept--Neil, Tomie are always helpful. Tomie even help me to put the seat cover on. The check in boys are always very polite like gentlemen. The car loaner dept is always very Courtesy. We hope to be able to come back to Lexus Steven creek the rest of our life if affordable since we are a few years from retirement. Thank you for all the help!
4/23/2017
THUAN T. VERIFIED CUSTOMER
Good service.
4/23/2017
Ping D. VERIFIED CUSTOMER
We are very satisfy with service from Andrew.
4/23/2017
Nina S. VERIFIED CUSTOMER
Mr. Frank Moreno very helpful. I would like to commend Mr. Matt Esparza for his Outstanding assistance.
4/23/2017
MARIA Q. VERIFIED CUSTOMER
Excellent service
4/23/2017
KATHERINE L. VERIFIED CUSTOMER
Alyssa was amazing!!!!
4/23/2017
MAURICIO M. VERIFIED CUSTOMER
Great service very friendly
4/23/2017
Josel L. VERIFIED CUSTOMER
Chet is an excellent professional - prompt and knowledgeable. He's an asset to Lexus and Lexus Stevens Creek.
4/23/2017
Richard K. VERIFIED CUSTOMER
excellent service alyssa and staff were very efficient and helpful!
4/23/2017
MICHAEL I. VERIFIED CUSTOMER
Thanks for the great service!
4/23/2017
Thang T. VERIFIED CUSTOMER
Thank you for your great service on my car ????
4/23/2017
Alan L. VERIFIED CUSTOMER
Chester has done an exceptional job in resolving my car's issue.
4/23/2017
ANDREW T. VERIFIED CUSTOMER
Chet was the best. He explained everything to me and had me in and out in a timely manner. It was definitely a good first impression. The service was great and finished on time. They were very accommodating. Thanks Lexus.
4/23/2017