Ramsin continues to be an extremely trustworthy employee and I'm happy to have him as both my personal advisor for our Lexus and someone I can call a friend as well. You have one hell of an employee!
4/22/2017
Simon L. VERIFIED CUSTOMER
Paymon was very courteous in following up and made me feel welcome at Lexus. Thank you
4/22/2017
Arnold C. VERIFIED CUSTOMER
Chester was very respectful and courteous. He is an excellent employee. Shout out to him.
I also want to thank Kathy or Cathy, the courtesy driver, who also did an excellent job, took care of me when i needed it. I rate her a 10/10. She always smiles, expains everything in detail and very helpful. I enjoyed her company as well.
4/22/2017
LAYLEE S. VERIFIED CUSTOMER
Paymon was wonderful to work with. He provided great customer service and addressed all my needs. I came in with my little one year old boy, and he made my visit very convenient.
The valet people were not very responsive. They weren't friendly when I arrived, and I had told them I needed my little boy's car seat taken out of my car, and Paymon told them as well. Even with all of these reminders, they still didn't take it out and made me wait 10 minutes after my paperwork was completed, and my rental car was waiting for me, to check on the status. I then called Paymon over, and he helped bring it for me. His trainee, Josh, kept my little guy occupied while I installed the car seat in the rental.
I am very thankful for the help Paymon and Josh provided.
4/22/2017
Steve Y. VERIFIED CUSTOMER
Gary did an excellent job of accommodating my issues on time and cordially. Superb professional service.
4/22/2017
Brian A. VERIFIED CUSTOMER
After driving away, I discovered that the portion of my center consul hadn't been put back together. Also where the airbag was installed, the joint was uneven and separated. I return the vehicle the same day and George Loughran assisted me and corrected the oversights by the technician. George resolved the issue promptly and professionally
4/22/2017
David N. VERIFIED CUSTOMER
I like how he picked up calls from me on his mobile. Liked having my car washed as well.
Not really a complaint but I wish I could have received a GS as a loaner as this is a car I'm interested in as a daily driver.
Thanks for the exceptional service. I'll return in the near future when I have Lexus maintenance needs
4/22/2017
Mary S. VERIFIED CUSTOMER
As always, Frank was very accommodating.
4/22/2017
Wasson Q. VERIFIED CUSTOMER
Paymon provided excellent service.
4/22/2017
Ali M. VERIFIED CUSTOMER
As usual fantastic service by paymon
4/22/2017
Chi-An C. VERIFIED CUSTOMER
After the service complete, there are lots of scratches on the door. Water spots were left on the front window.
4/22/2017
RUDOLPH T. VERIFIED CUSTOMER
Well done. Like capping off the tank.
4/22/2017
Laura G. VERIFIED CUSTOMER
Completely satisfied. Todd Rebhan, has been a pleasure ! He has taken the time to answer all my questions, and has made my experience with Lexus the best!
4/22/2017
Michelle R. VERIFIED CUSTOMER
Gary and everyone was professional and I appreciate your help.
4/22/2017
CHEKIDEH C. VERIFIED CUSTOMER
Very professional and caring. Very polite and knowledgeable
4/22/2017
Clarence D. VERIFIED CUSTOMER
Responsive and good status updates.
4/22/2017
Ralph L. VERIFIED CUSTOMER
Ramsin did a fantastic job of keeping us informed through out the secretive. Thank you