Service was great as usual. Gary was also great to work with.
4/21/2017
Hung V. VERIFIED CUSTOMER
Great service
4/21/2017
Charles R. VERIFIED CUSTOMER
Knowledgeable
On time
Friendly
Professional
4/21/2017
Christina R. VERIFIED CUSTOMER
Thank you Michael for making my first trip to Lexus Steven creek easy and hasslefree !!
Christina
4/21/2017
JERRY Q. VERIFIED CUSTOMER
Frank does an excellent job working with his customers.
4/21/2017
Son L. VERIFIED CUSTOMER
Good
4/21/2017
Rasool A. VERIFIED CUSTOMER
He is realy thoughtful and knowledgeable and tried his best to help in the best way.
Thanks
4/21/2017
PAMELA I. VERIFIED CUSTOMER
Al Posada always provides excellent service. He cares about his customers needs and clearly explains what needs to be done so I can understand. Thank you, Al!
4/21/2017
BARBARA H. VERIFIED CUSTOMER
Paymon is the best - patient, explains everything thoroughly and represents Lexus with the highest marks. I ask for him every time I visit!
4/21/2017
Steven I. VERIFIED CUSTOMER
Thanks for getting everything done, great job!
4/21/2017
Larry V. VERIFIED CUSTOMER
The service seems fine and Carlos was great. My concern is with the 300 detail. The exterior is beautiful but the interior is very spotty. The dash was streaky and the interior still smells bad. I guess I expected more. Were the carpets shampood or just vacuumed?
4/21/2017
Vanessa L. VERIFIED CUSTOMER
Send me the survey
4/21/2017
Christy L. VERIFIED CUSTOMER
Very good service.
On time.
4/21/2017
CHIMENE L. VERIFIED CUSTOMER
Very professional
4/21/2017
KEITH F. VERIFIED CUSTOMER
I have multple cars serviced by Steves Creek. The facility is welcoming and I am able to conduct my business work while waiting.
Al, is my favorite sevice advisor. Always curteous, knowledgeable and eager to help. Even with my last minute change on loaner car request, etc. I booked my service appointment on line, and i often change my schedule to make sure Al is available.
4/21/2017
Rodney M. VERIFIED CUSTOMER
Al is the best service representative that you have. I take all our vendors to be serviced through him. He is very prompt and takes care of all the issues that arise during the service with minimal interruption of the customer's day. I highly recommend him to everyone that owns a Lexus.
4/21/2017
Amy C. VERIFIED CUSTOMER
Al Posada is exceptional, and I trust his expertise and advice for what's best for my RX350. He's an outstanding representation of Lexus and I refer all my friends
to him!
4/21/2017
HARLEY B. VERIFIED CUSTOMER
Mike did more for our low tire problem than
Was done for it a month ago when we got a
Battery. Thanks
4/21/2017
MARY P. VERIFIED CUSTOMER
Gary does a great job of clearly communicating what to expect as well as if there are any surprises. You can tell that he likes to educate people so that they make well informed decisions. Since I don't know cars so well, it is a huge plus to have someone straightforward and knowledgeable to offer guidance.