Great job cleaning my car and thanks for the snacks. Definitely helps with waiting.
4/15/2017
Jon H. VERIFIED CUSTOMER
Good explanations & good support
4/15/2017
Sateesh C. VERIFIED CUSTOMER
Great Service.
4/15/2017
STANLEY W. VERIFIED CUSTOMER
Thanks James -- I appreciated your excellent service!
4/15/2017
Dona M. VERIFIED CUSTOMER
Interior of car not as clean as it should have been. This is not the first time this has happened. Considering the facts that I have been your customer for twenty years, and that I spent close to two thousand dollars with you today, I am greatly disappointed and offended.
4/15/2017
KYLE W. VERIFIED CUSTOMER
Great experience from start to finish
4/15/2017
Carie S. VERIFIED CUSTOMER
Frank Moreno and the whole staff is great. Always excellent service.
4/15/2017
TARANEH M. VERIFIED CUSTOMER
Mike is a great service advisor. Always professional, friendly and helpful. Goes the extra mile to make sure the work is done right and customer is satisfied.
4/15/2017
JAMES V. VERIFIED CUSTOMER
Great customer service. 5 star!!!
4/15/2017
James F. VERIFIED CUSTOMER
Andrew Bkankoff was exceptional. He greeted me at the door, explained the process in detail and was extremely courteous, attentive to every detail and he
followed up to make sure every detail was carried out as discussed. Lexus Stevens Creek is an exceptional company made the more so by Andrew.
4/15/2017
NICHOLE L. VERIFIED CUSTOMER
Good listener and very knowledgeable and exceed my expectations everytime.
4/15/2017
Kerrie H. VERIFIED CUSTOMER
Awesome service!
4/15/2017
Sean O. VERIFIED CUSTOMER
Mike does a great job. Give him a raise
4/15/2017
HAI P. VERIFIED CUSTOMER
Well services
4/15/2017
Karen E. VERIFIED CUSTOMER
I received great service from Carlos!
4/15/2017
Terrence P. VERIFIED CUSTOMER
Excellent service overall!
4/15/2017
Allan L. VERIFIED CUSTOMER
OK! Pls email me the the survey.
4/15/2017
LORETTA M. VERIFIED CUSTOMER
I really appreciated James and Sherwin's efforts to
handle my emergency repair so quickly for me.
They were wonderful!!
4/15/2017
RACHELLE L. VERIFIED CUSTOMER
Everything went smoothly from the valet to the pick up. I also appreciated the updates via text. Everything is run like a well-oiled machine. Always look forward to getting my car serviced here.
4/14/2017
Robert F. VERIFIED CUSTOMER
James Luong should be commended for providing us with outstanding customer service: he takes the time to listen and then goes the extra mile in communicating with us and ensuring excellent service thru the service dept. Given the volume at the Stevens Creek service dept., his unique interface is greatly valued. Thank you, James.