Very knowledgeable. Great listener. Thoughtfully removed radiator flush from service package as the radiator was recently replaced. . . Saved me money!
4/7/2017
Fred O. VERIFIED CUSTOMER
Ramsin accommodated my appointment on very short notice, check-in was extremely efficient, kept me appraised of status, and completed the service as scheduled. Terrific!
4/7/2017
Esam A. VERIFIED CUSTOMER
Payman very friendly very helpful thank you so much for everything.
4/7/2017
John N. VERIFIED CUSTOMER
Al is GREAT. A definite keeper
4/7/2017
ANNA S. VERIFIED CUSTOMER
I could not be happier as usual with the professionalism and excellent service at Lexus, San Jose. Thank you for making my day.
4/7/2017
Tracy H. VERIFIED CUSTOMER
Loved it! Thanks!
4/7/2017
Richard K. VERIFIED CUSTOMER
Michael kept me well informed.
4/7/2017
Mark K. VERIFIED CUSTOMER
James was very helpful and took care of everything.
4/7/2017
Robin B. VERIFIED CUSTOMER
Only issue was key got lost for 10 minutes. Might want to have a checklist for people to use before turning car over to owner. ????
4/7/2017
Khang P. VERIFIED CUSTOMER
I really like the service that James Luong at Lexus of Stevens Creek provided. He is by far best of the best and I am really satisfied every single time. I would give 5 stars for that.
4/6/2017
Seong S. VERIFIED CUSTOMER
He sincerely followed and gave feedback diligently.
4/6/2017
Dave D. VERIFIED CUSTOMER
Fast and high quality with special concern for safety. I have entrusted my car service to Lexus of Stevens Creek since I purchased it new 16 years ago and the car has run flawlessly since date of purchase. I believe the service is of the same high quality as the automobile.
4/6/2017
RUSSELL C. VERIFIED CUSTOMER
I really appreciated Al Posada taking the initiative to help expedite my paper work when I dropped off my car. It was my first time in the service department and wasn't sure of the process and timing. Al also helped later in connectiing me with Matt when I picked up the car to answer a technology question. This all made my entire experience a very positive one, along with a good fast service!
Thank You!
4/6/2017
NADINE M. VERIFIED CUSTOMER
Gary was wonderful. We purchased our Lexus because of Todd Mentillo. Gary will be my new Todd and we hope to have a long relationship with him.
4/6/2017
JOELL O. VERIFIED CUSTOMER
Tony was very attentive and thorough with the service given . Definitely would like to business with him again
4/6/2017
VERONICA M. VERIFIED CUSTOMER
Thank you
4/6/2017
TIFFANY T. VERIFIED CUSTOMER
Gary is very detailed and patient explaining what is covers is the service.