He was professional, courteous and knew his job well
7/21/2021
Amish S. VERIFIED CUSTOMER
Michael B. was very helpful in getting our car in as soon as we had a problem and communicated as the problem was identified and work was done. Excellent service by him.
7/21/2021
JOHN N. VERIFIED CUSTOMER
I souplike and explanation as to how the front wheel bearings cost $1500 each!
7/20/2021
Robert F. VERIFIED CUSTOMER
Paymon Khajavi is our service adviser. He is the best! Intelligent, caring, and a true asset to the Lexus of Stevens Creek family. We feel very lucky to have him as our service adviser and remember the day Todd Robhan told he would be assigned. We have been most grateful ever since.
Paymon provides clients with the best and most caring service. My wife and I would have no one else. We are most beholding.
Mr. and Mrs. Robert F
7/20/2021
Nina N. VERIFIED CUSTOMER
Thank you Samson. Appreciate your help with my car maintenance today.
7/20/2021
RAJBIR S. VERIFIED CUSTOMER
Very excellent
7/20/2021
Mauricio S. VERIFIED CUSTOMER
I've been a satisfied customer since first time ????????
7/20/2021
Kei S. VERIFIED CUSTOMER
Wonderful experience, great service
7/20/2021
Martha H. VERIFIED CUSTOMER
Paymon provided EXCELLENT service
7/20/2021
Marlene N. VERIFIED CUSTOMER
I am happy to work with the service adviser
7/20/2021
Liang C. VERIFIED CUSTOMER
Your passion to support your customers, with patience and positive spirit, is highly appreciated. Thank you.
7/20/2021
Monica T. VERIFIED CUSTOMER
Always great service with Mike
7/19/2021
Trang L. VERIFIED CUSTOMER
Carlos is a great rep. big thumb up for him.
7/19/2021
Amber D. VERIFIED CUSTOMER
Hi Randy based on my invoice I was charged to replace 4 lights this wasn't completed. I was driving from SF at night and couldn't understand why the road was not very visible. When I parked my vehicle I found that the 4 lights that were suppose to have been replaced were not. This was a major safety hazard and I disappointed in the level of service with the technicians from Lexus. Over the course if 6 years I have invested a great deal of money into the maintenance of my car and intrusted the integrity of Lexus to uphold that level of standard. I wanted to come back to have more service work completed on my struts, however I am having second thoughts.