Sophia is a very nice, helpful and responsible person. I will look for her again for my next service
6/30/2021
SONAL P. VERIFIED CUSTOMER
Randy is excellent
He help me with my insurance very patiently
Also guided me to make any decisions related to repair
I would prefer to go with him for my any car related service
Thank u so much Randy
Hope u have great long weekend
Be safe and have fun
Take care
6/30/2021
Robert F. VERIFIED CUSTOMER
Everything was perfect.
6/30/2021
Shuchung M. VERIFIED CUSTOMER
Excellent service
6/30/2021
YASIN S. VERIFIED CUSTOMER
I was very satisfied and your professional advice plus your commitment to satisfy your customers are what makes Lexus experience and I thank you for that.
6/30/2021
Mary W. VERIFIED CUSTOMER
Great job. Thank you for the extra time spent on working through the needed repairs and the discount on the much needed detail job.
6/30/2021
Isabelle N. VERIFIED CUSTOMER
It was a great experience. Very prompt.
6/30/2021
Colin L. VERIFIED CUSTOMER
I am very satisfied with your service. Everything went smoothly and all of my concerns were addressed. Couldn’t ask for anything more.
Thank you very much Michael.
6/29/2021
Ly C. VERIFIED CUSTOMER
I can only say: Very GOOD service. Thanks
6/29/2021
Thom D. VERIFIED CUSTOMER
Great car; great customer service! Very nice, clean facilities.
6/29/2021
Itzel D. VERIFIED CUSTOMER
Thank you!
6/29/2021
Linda Z. VERIFIED CUSTOMER
Sophia was great to work with. She was polite, professional, explained everything, and kept me informed about the status of the maintenance work being done on my RX 350. I plan to ask for Sophia the next time I bring my suv to Lexus Steven's Creek!
6/29/2021
Yong L. VERIFIED CUSTOMER
Great experience and service as always! Thank you!
6/29/2021
Bryan H. VERIFIED CUSTOMER
Servicing went well overall, but there is something I’d like to mention. While it is my fault for leaving money in the car (tucked away in the center console), I did want to mention that some dollar bills I usually keep for tips for car washes was missing. It was less than $10, and I should have removed it before dropping the car off, but I was somewhat disappointed someone would take it. It’s less about the money and more about the hassle, so I thought I’d mention it. Thanks for the quick service though. -Bryan
6/29/2021
Arlene S. VERIFIED CUSTOMER
Michael was a great service rep! He was really thorough and was able to give a lot of info about something I had asked about, looked into possibilities and pricing etc, which was really great. Also gave me a good idea about what to expect at next service so I could do some planning. Great job, thank you!
6/29/2021
Jeremias D. VERIFIED CUSTOMER
Satisfied
6/29/2021
Cynthia S. VERIFIED CUSTOMER
Hess is amazing, very friendly and is quick to follow up on questions. I also find that he is ver knowledgeable and does Lexus proud!
6/28/2021
ROXANNE R. VERIFIED CUSTOMER
Your amazing!! Thank you for always helping me out with a cheerful smile on your face.