Samson Is a consummate professional and I appreciate his input and expertise regarding the service I had for our NX300. It was my 2nd time working with Samson and I look forward to working with him again in the future. 5-Stars all the way for Samson and the entire Lexus Stevens Creek Service Team ????????
6/25/2021
Karen H. VERIFIED CUSTOMER
Micheal was great giving me updates along the way
6/25/2021
Raghav L. VERIFIED CUSTOMER
Thank you for the excellent service.
6/25/2021
Armita K. VERIFIED CUSTOMER
Ramsin provided an excellent service and explained everything to me. I was very happy with the service.
6/25/2021
LINDA A. VERIFIED CUSTOMER
Tommy Luong is fantastic! I will definitely request him as my service manager going forward. Thank you Tommy for your excellent service!
Linda
6/25/2021
TZU-CHIANG C. VERIFIED CUSTOMER
I don’t know how to do the customer experience Survey. I am very satisfied with today’s service. I will make sure that I’ll ask Samson help for next car service.
6/25/2021
Iq D. VERIFIED CUSTOMER
Efficient. Great experience. Deep is excellent. Very satisfied.
Iq D
6/25/2021
Diana M. VERIFIED CUSTOMER
The experience was seamless.
6/25/2021
Isamu T. VERIFIED CUSTOMER
Sophia was absolutely wonderful. My battery was dying and contacted Lexus Service Center Chat Line. I got no response. I am going on a road trip tomorrow for a week and contacted Sophia for assistance. She managed to squeeze me in on an emergency service. She arranged to get my battery tested which failed and had a new battery installed along with other safety checks. I can now go on my trip tomorrow with confidence. I can’t thank Sophia enough. She is a superstar in my book and look forward to her continued support. Thank you
6/25/2021
MARY R. VERIFIED CUSTOMER
Thanks for taking care of my vehicle.
6/25/2021
Regina P. VERIFIED CUSTOMER
I love this dealerships service department, never disappointed. Thank you Min and Randy for the excellent service.
6/25/2021
Joseph O. VERIFIED CUSTOMER
Excellent service, would come back next time!
6/25/2021
Zhen X. VERIFIED CUSTOMER
Good
6/25/2021
Pawan C. VERIFIED CUSTOMER
Thanks for the excellent service
6/24/2021
LISSA W. VERIFIED CUSTOMER
Randy was fabulous! Treated me like I was his only customer of the day!
6/24/2021
TAI D. VERIFIED CUSTOMER
Today is Minh Nguyen help me .
I am very happy with Minh Nguyen customer service experience,
He is working great and overall experience outstanding,
Lexus Company is lucky to have Minh Nguyen , he is A working hard employee
6/23/2021
Sophia Duong
THANK YOU
6/24/2021
LINLIN H. VERIFIED CUSTOMER
very good
6/24/2021
GAYE D. VERIFIED CUSTOMER
Ramsin did an excellent job! My in an out time was wonderful, the process has really improved! Excellent job you guys make it easy for me to get my car worked on much appreciated!