Excellent service by Sophia and the team. I was given a loaner vehicle during my service and throughout the day received status updates. Couldn’t be happier Witt the whole experience.
6/12/2021
John A. VERIFIED CUSTOMER
I really like working with Carlos for the service of my LX. He's great!
6/12/2021
AMISH S. VERIFIED CUSTOMER
Michael B. was pleasant and very helpful.
6/12/2021
ANDRE H. VERIFIED CUSTOMER
This was a very different experience from my past experiences with Lexus. Usually everyone is very pleasant and helpful. This time around, the communication was lacking and it almost seemed as if no one cared. I’m not sure what it is or was but I was very unhappy with my whole experience and I will not return to Stevens Creek again. I will drive out of my way if that means I will receive better service and be treated better. No need for a response. Thank you.
6/12/2021
TAI D. VERIFIED CUSTOMER
Minh Nguyen is over outstanding customer service to me . I am very happy to Minh Nguyen in his service .
at the Lexus Stevens Creek
300 Martin avenue . Thank you very much, THANK YOU
6/11/2021
Carolyn M. VERIFIED CUSTOMER
Ramsin is always super helpful and available for questions. He is great at updates and was flexible with pick up times. I really appreciate him and the Lexus Service Center. Thank You
6/11/2021
MATTHEW H. VERIFIED CUSTOMER
Thank you Samson for great service. Car runs great.
6/11/2021
David G. VERIFIED CUSTOMER
Thank you!
6/11/2021
SHARN D. VERIFIED CUSTOMER
Thanks for the excellent service
6/11/2021
Min Sang. VERIFIED CUSTOMER
Randy is doing an excellent good job.He is really friendly. I have a good experience with him.
6/11/2021
Issa S. VERIFIED CUSTOMER
I don't like the service There are no good customer service
6/11/2021
KEE P. VERIFIED CUSTOMER
Vehicle service was completed by the estimated time. Thanks.
Well run service department.
6/11/2021
Cynthia L. VERIFIED CUSTOMER
Thanks to Michael Babcock for his outstanding customer service and warm personality. He definitely made my first experience positive and met all expectations. I look forward to meeting him on my next service visit. Thanks, Cynthia L
6/11/2021
Linda D. VERIFIED CUSTOMER
Tommy was very professional and helpful. I went to San Mateo previously and regret it so much. The service was fast and every small detailed was greatly taken care of. So, thank you so much for your professionalism!
6/11/2021
RAJIV B. VERIFIED CUSTOMER
Sophia was excellent and I am very happy with the service received.
6/11/2021
Thanh H. VERIFIED CUSTOMER
Thanks for your great service to my car.
Hope to see you in future services.
Thanks again .
Thanh
6/11/2021
MELISSA W. VERIFIED CUSTOMER
The check in process was fast and efficient. Michael kept me updated on the status of my vehicle. I will definitely return to Stevens Creek Lexus.
6/11/2021
Joseph V. VERIFIED CUSTOMER
Great service
6/11/2021
Sudeshna C. VERIFIED CUSTOMER
Thank you for helping me with my service.
6/11/2021
Patricia C. VERIFIED CUSTOMER
It’s always such a great experience with Lexus! You are my favorite Tommy! Your kindness and attention to details makes me feel good about servicing my car with you guys! Thanks for everything!