Deep was amazing and the negative review is not for him.
Our car was left in the sun over the entire weekend and melted our phone mount off. No one though to put up the sun shade that was left in the car. Also, when it was brought around front for pick up, the person driving flew over the speed bumps without so much as a pause.
Staff should not treat customer vehicles like go carts.
6/2/2021
MICHAEL W. VERIFIED CUSTOMER
Thanks for taking care of the climate control
6/2/2021
Cheryl S. VERIFIED CUSTOMER
As always, Michael nagy always do an excellent service and excellent customer service. Me and my husband always happy and very satisfied everytime we have our car service. He will make sure that everything is working well for.our safety and protection.thank michael and all other staff..keep up the good work and thank you for your patience and understanding..stay safe and healthy.God bless..mike and Cheryl S
6/2/2021
Safwat K. VERIFIED CUSTOMER
I have always trusted Lexus maintaining my car. When you add to this service the dedication and the expertise of the Service Consultant Mr. Saini, Deep it can never be better. Deep is a gentleman who has gone the extra mile to provide top notch service. I will always ask for this gentleman in my coming visits to Lexus shop.
6/2/2021
Fasika D. VERIFIED CUSTOMER
Thank you for your great serbice always on time
6/2/2021
Beverly D. VERIFIED CUSTOMER
Thank you for taking care of my problem with my car. I really needed the loaner car as it was a very busy family weekend. I appreciate how you took care of the problem in a very timely fashion. Thank you Randy see you next time for a service
6/2/2021
ERIKA I. VERIFIED CUSTOMER
Thank you for your service you were helpful
6/2/2021
ZACHARY S. VERIFIED CUSTOMER
Great service from Randy Solomon per usual.
6/2/2021
Wei F. VERIFIED CUSTOMER
Will come back
6/2/2021
VIVIAN T. VERIFIED CUSTOMER
Exceptional service today
Thank you ????
6/2/2021
Krista V. VERIFIED CUSTOMER
Always a nice experience
6/2/2021
NIENPING C. VERIFIED CUSTOMER
Thank you for your help. It was a pleasant experience with you.
6/1/2021
KATHY F. VERIFIED CUSTOMER
Sophia was amazing! Since I got this Lexus certified car, it has always had a urine odor with the AC from day 1. Every time I service my car I bring this issue up and no one ever cared to explain or fix the issue. Sophia was very patient in explaining and finally this issue has been fixed!
6/1/2021
Christopher F. VERIFIED CUSTOMER
Thanks Deep once again.
6/1/2021
CRAIG A. VERIFIED CUSTOMER
Michael filled in for Mine Babcock very well. He really took goid care of me and our Lexus in Mike’s absence. I am totally satisfied.
6/1/2021
Martin G. VERIFIED CUSTOMER
Happy with the service!
6/1/2021
Kevin T. VERIFIED CUSTOMER
Great help and support. Thank you Ramsin!
6/1/2021
Stephen L. VERIFIED CUSTOMER
Hi Ramsin. It was a pleasure to meet you; we always enjoy our visits to Lexus. We did follow up with viewing new & used cars at Stevens Creek.
However, I do not like, the direction Lexus has gone with the interior of their vehicles and after being loyal Lexus owners for at least 30yrs, we chose to buy a sporty & luxurious BMW, and traded in my car. Take care. Connie Ludewig