Excellent service with fixing the tire problem in a timely manner. Fully satisfied with the help from Sophia.
5/27/2021
Stephanie V. VERIFIED CUSTOMER
Was a great service for being my first time at this location, well organized.
5/27/2021
Silvana H. VERIFIED CUSTOMER
My experience with Samson was great. He very professional! Everything was perfect. Thank you.
5/27/2021
Brittany B. VERIFIED CUSTOMER
Thank you for your help
5/27/2021
Yvonne N. VERIFIED CUSTOMER
Thank you, Samson. It was a pleasure to work with you.
5/27/2021
Jose V. VERIFIED CUSTOMER
Thanks for all! Greatly appreciate it!!
5/27/2021
MINH L. VERIFIED CUSTOMER
I did receive the survey questions and all was excellent!
5/27/2021
Yuval W. VERIFIED CUSTOMER
It is always an excellent experience coming to stevens creek Lexus service department. This trip was a ten. Michael helped us select a service that was less expensive and more appropriate than what I had scheduled. He had an open recall completed and our car was ready the same day. They gave us a loaner car but was fine with us keeping it until the next morning.
5/27/2021
Eugene M. VERIFIED CUSTOMER
Super easy service today. Well explained by Michael. Great communication during the service. Smooth pickup.
5/27/2021
Norman L. VERIFIED CUSTOMER
Very good job
5/27/2021
Virgil M. VERIFIED CUSTOMER
Thank you for fast turn around
5/27/2021
Susan M. VERIFIED CUSTOMER
Minh Nguyen listened to my concerns and repaired several problems
He is knowledgeable, personable and listens
I would be delighted to work with him again
5/27/2021
HUGH H. VERIFIED CUSTOMER
I am very appreciative that individuals like you help keep me in the know with my vehicle. You are one of the reasons I continue having my GX serviced at Stevens Creek and will have my wife’s RX serviced there.
I feel very confident that when I drive away after a service and I want have to go back a couple days later since you have been my Service Advisor.
Thanks again
5/27/2021
Stanislav M. VERIFIED CUSTOMER
All was pretty good. Much faster then I expected. Huge thank you to Randy who was helping me. Really nice guy.
5/27/2021
Laurie R. VERIFIED CUSTOMER
Michael is outstanding. He explains everything that is going to be done on my vehicle and communication makes me feel like family.
5/27/2021
Joseph D. VERIFIED CUSTOMER
Everything went well.
5/27/2021
ERICK Y. VERIFIED CUSTOMER
Exelente
5/27/2021
Michael F. VERIFIED CUSTOMER
Great and timely service. Will be back.
5/26/2021
Matthew M. VERIFIED CUSTOMER
Carlos was great and responsive but my daughter had to wait 25 minutes for car transfer with 8 cars jumping ahead of her in line eeuktjngvher to be late for her practice.
Matt
5/26/2021
WESLEY B. VERIFIED CUSTOMER
Another wonderful experience with Michael Babcock. He is so helpful and explains everything thoroughly to me