Paymon, Thank you for being so prompt and attentive to me during my recent service appointment. I appreciate your honesty and know that my vehicle is getting the needed maintenance under your watchful eye. I'll see you again next month when I bring my son's car in for service. Hope I receive a survey on your behalf.
5/7/2021
Mary M. VERIFIED CUSTOMER
How would I get a trade-in appraisal on a lease? The ES that we got as a loaner was very comfortable
5/7/2021
MONICA Y. VERIFIED CUSTOMER
So nice to finally get my car tuned up after waiting all last year due to the Covid pandemic, it is now running great! My whole experience was excellent, thank you, Tommy!
5/7/2021
Linda M. VERIFIED CUSTOMER
Efficiency at check-in is impressive. Even with a loaner, I was greeted, taken care of, and out the lot in about 15-20 minutes. Sufficient number of loaners really made all the difference. Much improved over former visit. Thank you!
At pic-up, car was extremely clean. Again, better than normal.
L. Mitchell
5/7/2021
ARLENE C. VERIFIED CUSTOMER
Michael Babcock was vey helpful and explaned every thing clearly. I found him to be very kind and personable.
5/7/2021
Wenjie C. VERIFIED CUSTOMER
Great help from Tommy.
5/7/2021
Jenny M. VERIFIED CUSTOMER
Thank you so much for your help and service, Tommy! Greatly appreciate everything.
5/7/2021
Justin J. VERIFIED CUSTOMER
Michael was great!
5/7/2021
Ricardo C. VERIFIED CUSTOMER
Minh was very professional and made sure my car was taken care of.
5/7/2021
Walter H. VERIFIED CUSTOMER
Randy’s assistance today with my Lexus service was terrific. He understood the work needed, told me to expect completion, and delivered my car ahead of schedule. He was great to work with.
5/7/2021
YENWEN L. VERIFIED CUSTOMER
Thanks for your great service
5/7/2021
ARTHUR J. VERIFIED CUSTOMER
Michael was great helped me out. Excellent customer service, very prompt and clear on what was going on. Very happy with my experience!!!!
5/7/2021
Maribet M. VERIFIED CUSTOMER
Thanks for all your help, Tommy. Everything is great with my car.
5/7/2021
SAEED F. VERIFIED CUSTOMER
Thanks Samsung, it was great experience.
5/7/2021
Heather W. VERIFIED CUSTOMER
Samson Du, the Lexus service representative who worked with me, was incredibly professional, attentive to my questions & inquiries, always kept me informed on the progress of my vehicle, courteous, polite, a delight to work with, and an exemplary reflection of the Lexus brand, & Lexus Stevens Creek!!!
5/7/2021
Mark W. VERIFIED CUSTOMER
Thank you. Awesome service!!
5/7/2021
Hongli G. VERIFIED CUSTOMER
Very good
5/7/2021
James C. VERIFIED CUSTOMER
Tommy is a terrific advisor. Thorough, yet very efficient with time.