Julian is always cordial, personable and professional. He always have time to explain everything. He is very knowledgable and impresses my Northrop Grumman engineer husband, no matter what question he throws his way. He always keeps us up to date on the status of our vehicle and always does what he says he will do. Julian is the reason we drive over 40 plus miles for service at Longo even with Southbay Lexus just three miles away from our home. Thank you.
Best regards, Bessie & Gary
3/21/2017
Paul K. VERIFIED CUSTOMER
He did a great job and provided excellent service
3/21/2017
Phillip P. VERIFIED CUSTOMER
IT WAS ALL GOOD DANIEL WAS VERY HELPFUL.. HAD CAR WASH BUT THE WHEELS WERE LEFT DIRTY....
3/20/2017
Edgar R. VERIFIED CUSTOMER
She is very accomodating m, she explained to me what kind of service they gonna do,, she's good
3/20/2017
Antonio G. VERIFIED CUSTOMER
Only thing I have to complain about is not receiving a full report on the maintenance done.
3/20/2017
Donald R. VERIFIED CUSTOMER
Daniel is an excellent service representative. He knowledge prompt and very helpful.
He is a valuable asset in your service department. I would rate him a 10
3/20/2017
Luis T. VERIFIED CUSTOMER
I liked the great service and hospitality
3/20/2017
Oscar R. VERIFIED CUSTOMER
I was very professional service
3/20/2017
Gong Hui. VERIFIED CUSTOMER
Shes really friendly, checked on us a couple times and gave us status updates on our car:) Super professional
3/20/2017
Fazle A. VERIFIED CUSTOMER
Great service technicians who diagnosed my car
3/20/2017
HILARY Q. VERIFIED CUSTOMER
He helped us with all our questions. Thank you.
3/20/2017
Albert S. VERIFIED CUSTOMER
I will be more than happy to take the survey . Daniel has always taken good are of me every time
3/20/2017
Jimmy B. VERIFIED CUSTOMER
Great service, car loaner program is very convenient for services that requires the whole day or even more. Thanks.
3/20/2017
Linda W. VERIFIED CUSTOMER
Courteous. Good follow up.
3/20/2017
Bernadette C. VERIFIED CUSTOMER
David was very helpful & courteous as well as her partner Kelly. Ted Haena did an outstanding job and should be commended. Overall their teamwork made my visit to your dealership a very pleasant one. Thank you all very much!
3/20/2017
ELIZABETH L. VERIFIED CUSTOMER
Robin is the BEST! Professional and courteous, he answers all our questions and is quick to update us with any changes. He is my service advisor for life.
3/20/2017
Hui-Wen T. VERIFIED CUSTOMER
Extended warranty on the other hand was not satisfactory.
3/19/2017
Chewlan H. VERIFIED CUSTOMER
James provided excellent professional job and I appreciate his hard work.
3/19/2017
John Y. VERIFIED CUSTOMER
Car was left dirty again after service, this was the 3rd time consecutively. Did Longo Lexus eliminated the car washing service?