I continue to visit Longo Lexus for my maintenance because of Jennifer Nam; she always provides exceptional service, remembers me by my name, goes above and beyond to ensure a great experience and makes me feel special. Thank you for having such an incredible representative.
3/19/2017
MANUEL R. VERIFIED CUSTOMER
Good service
3/19/2017
MINDY MIN. VERIFIED CUSTOMER
Jim was very helpful and was for every other visit with longo.
3/19/2017
Ke F. VERIFIED CUSTOMER
No very well
3/19/2017
Julie P. VERIFIED CUSTOMER
Good service. Very satisfied
3/19/2017
Brian N. VERIFIED CUSTOMER
Love his service
3/19/2017
Dien N. VERIFIED CUSTOMER
I trust Kelly yang and the services at Longo Lexus People are kind and nice the 10 for the good job , the sale person Vince and Linda too very Pro. Thanks again.
3/19/2017
Miguel I. VERIFIED CUSTOMER
Jennifer was very helpful
3/19/2017
CAROLINE F. VERIFIED CUSTOMER
Great service!
3/19/2017
Gina Z. VERIFIED CUSTOMER
Great communication!
3/19/2017
Tzu P. VERIFIED CUSTOMER
Great service and friendly.
3/19/2017
Sara B. VERIFIED CUSTOMER
I was very pleased with Julian's service. Recently, I sustained a rear end collision at a fairly high rate of speed. I was unhappy with the way the car had been repaired. Julian listened to my concerns without rushing me. His demeanor had a calming influence, despite the fact that your car mechanic discovered that my engine was barely functioning and it had nothing to do with the accident. I still left satisfied.
3/19/2017
Mabel K. VERIFIED CUSTOMER
Robin is great! So glad he's my service advisor. I trust him and he always delivers!
3/19/2017
Peter J. VERIFIED CUSTOMER
Jennifer Nam provided superb service. She was most knowledgeable on the airbag recall and was very prompt. She called me when the recall was finished.
The following comment is not related to Jennifer's service. The car wash was marginal. There were bug droppings that remained and the wheels were still black with brake dust. I had to re-wash the car when I returned home. Longo's car wash should pay more attention to washing cars.
3/19/2017
EDWILLE S. VERIFIED CUSTOMER
Francis was customer service was great. Very professional and always kept me up to date on the status of my vehicle. Went over all the work that needed to be done and made me aware of additional items I needed to take care of.
3/19/2017
Ricardo D. VERIFIED CUSTOMER
She's nice
3/19/2017
Hung Tuan. VERIFIED CUSTOMER
Very helpful
3/19/2017
Viola C. VERIFIED CUSTOMER
He went above and beyond to accommodate my request unlike his manger.
3/19/2017
Alicia C. VERIFIED CUSTOMER
Was not satisfied with level of service provided by Frances. He did not explain the breakdown of the bill of service and was bothered that we did not go with all of his recommendations. When the car was ready he was nowhere to be found and did not even show his face to say goodbye or thank us for our business . The headlamp was repaired a third time because water was leaking through the lamp and I was still charged for the service ! What about the warranty from the previous services?France's wasn't there to explain