Francis Is the best service person that I have deal with in my 20 years of doing business with Lexus
3/17/2017
GEXIA C. VERIFIED CUSTOMER
Great service
3/17/2017
TINA A. VERIFIED CUSTOMER
It was a busy day and my car was ready at the time promised.
3/17/2017
MORRELL C. VERIFIED CUSTOMER
Check in outside was very slow but once inside Jennifer more than made up for it. Very satisfied
3/17/2017
KUANG C. VERIFIED CUSTOMER
Mr. Man Wong did an excellent job on my
RX & completed the job ahead of schedule,
3/17/2017
JEN-CHUN C. VERIFIED CUSTOMER
Very friendly attitude, on time as scheduled!
3/17/2017
Robert H. VERIFIED CUSTOMER
Jennifer always goes above and beyond to make sure all of my needs are met. In addition to seeking information not currently available with other recalls pending
3/17/2017
DAVID W. VERIFIED CUSTOMER
Thank you Jennifer -- service was amazing!
3/17/2017
Roy M. VERIFIED CUSTOMER
Francis was great, very helpful, took his time to help us, Longo highly recommended!!!!!
3/17/2017
BRIDGET J. VERIFIED CUSTOMER
Jim was very polite and professional. He kept me updated and answered all my questions.
3/17/2017
James L. VERIFIED CUSTOMER
Man Wong has been my service advisor for 10 years. I purchased my car from Longo and have always continued to service my car at Longo. Though the warranty is now expired, I only trust Longo and Man Wong with any repairs and maintenance. Man is the consummate professional who went above and beyond for me every single year. I sincerely hope Longo management recognizes the asset that Man is to the Company and I personally look forward to another 10 years working with Man and Longo. I will be writing a similar feedback on Yelp. Oh, and the detail service is mind bogglingly awesome and worth every penny! Thank you Man and thank you Longo!
3/17/2017
NANCY G. VERIFIED CUSTOMER
Mr. Man Wong is my "go to" Service Advisor. I have had my Lexus RX for 15 years. I bought my Lexus at Longo Lexus and all Service has been performed there.
Mr. Wong is awesome and amazing!!
Thank you,
NANCY G
3/17/2017
Sinh D. VERIFIED CUSTOMER
Eliseo did a good job informing me the service. I just didn't like the wait. But because there were lots of work 2b done, so it's okay after all :))
3/17/2017
Kathleen B. VERIFIED CUSTOMER
Man Wong is an excellent service adviser.
He is very professional and provides excellent customer service.
3/17/2017
CARLO S. VERIFIED CUSTOMER
Good customer service!
3/17/2017
Bunthorn S. VERIFIED CUSTOMER
Thanks you so much for the best service !
Really appreciate !
Bunthorn S
3/17/2017
Christopher Z. VERIFIED CUSTOMER
Robin provided great customer service.
3/17/2017
DEBRA T. VERIFIED CUSTOMER
Waited 55 minutes to be seen to check my car in had a 4pm appointment. When all said and done manager helped out.
3/17/2017
NICK H. VERIFIED CUSTOMER
The service is very good. People is nice and very helpful.
I enjoy the work.