He did explained and answered the questions and my concerns which is good
3/11/2017
Victor C. VERIFIED CUSTOMER
Robin always takes great care of all my car's needs. He's an awesome representative and I wish all of your employees were as great.
Thank you for everything Robin Ho!
3/11/2017
Gary D. VERIFIED CUSTOMER
Kelly is awesome... ????????????????????????
3/11/2017
Maribel K. VERIFIED CUSTOMER
Eric provided me with the best service ever. I actually expected the same mediocre car service like the ones I used to have, but Eric surpassed my expectations. He has a great personality with excellent people skills.
very knowledgeable in what he does, very courteous, n quite efficient. I will not hesitate to bring my car in and have Eric handle anytime.
I also want to include another employee in the Parts dept: IVAN. He too has excellent people skills n does not hesitate to help customers. He is kind n courteous.
3/11/2017
Kathy M. VERIFIED CUSTOMER
Jennifer provided a excellent service for me.Thank you very much Jennifer.
3/11/2017
Eddie P. VERIFIED CUSTOMER
Jennifer was Polite, professional and courteous,I would not mind her being my service mgr Again, one other thing I feel your prices are a little to expensive.
3/11/2017
Terresa P. VERIFIED CUSTOMER
Great customer service.
3/11/2017
Oscar C. VERIFIED CUSTOMER
James provided excellent care.
3/11/2017
Jack G. VERIFIED CUSTOMER
Excellent customer service!
3/11/2017
Jamie W. VERIFIED CUSTOMER
I definitely would come back
3/11/2017
Olivia R. VERIFIED CUSTOMER
Thank you for your continued great service.
3/11/2017
Jane H. VERIFIED CUSTOMER
Five star service
3/11/2017
CHRISTOPHER Z. VERIFIED CUSTOMER
Francis was extremely prompt and helpful. If I ever need anything else on my Lexus, I will be returning to Longo. Thank you
3/11/2017
James D. VERIFIED CUSTOMER
Jim Palmer and Clem Cisneros have always treated me extremely well. Which is why I drive from Redondo Beach to get my car serviced.
3/11/2017
Fabian C. VERIFIED CUSTOMER
Daniel seems very nonchalant. Trying to make a sale. His recommendationd didn't make sense. I had to call and check to see if my car was finished.
3/11/2017
Kristina B. VERIFIED CUSTOMER
Francis Saldana is very professional and explained
all the details of what was done.
My car was done in a timely manner as promised.
Excellent job!
3/11/2017
Elena M. VERIFIED CUSTOMER
????
3/10/2017
BRYAN S. VERIFIED CUSTOMER
John has been taking care of my Lexus vehicles for a couple years. Thanks to him, I will be taking my Lexus vehicles to Longo for as long as I own them. He is a world class service advisor.
3/10/2017
VIRGINIA V. VERIFIED CUSTOMER
Edward was very helpful and made the whole process seamless.
3/10/2017
Alice Y. VERIFIED CUSTOMER
David Araujo is amazing. He always takes care of my service needs and provides consistent communication regarding my services. He is very professional and personable in the way he talks to you and explains the entire process of the service that is going to be provided. He is the only service person I intend on going to continually. He needs a raise ;)