I always ask for Francis when I need service He is courteous knowledgeable and answers all my questions. He is a valuable asset to your companyThis is my third Longo Lexus. I wouldn't shop anywhere else.
3/3/2017
PAUL C. VERIFIED CUSTOMER
Good
3/3/2017
LAN K. VERIFIED CUSTOMER
After 3 years, now I am back still see my advisers. EXCELLENT
3/3/2017
TANGERINE Y. VERIFIED CUSTOMER
I received nothing but the best from Mr. Man Wong!!
3/3/2017
LEONARDO R. VERIFIED CUSTOMER
Thank you and nice job.????
3/3/2017
JOHN K. VERIFIED CUSTOMER
Super fast with my appt.
3/3/2017
CHUN L. VERIFIED CUSTOMER
He is very nice help me to take care my car
3/3/2017
IRVIN C. VERIFIED CUSTOMER
Your Flatbed Pickup Delivery Service is awesome! It makes it so easy for someone like me with a busy schedule and because I don't need to make the one-hour drive to your dealership for services.
3/3/2017
MIGUEL S. VERIFIED CUSTOMER
Mr. Duran was very informative and let me know how far along in the maintenance process my car was. He also let me know about a detail special that I was able to benefit from (I'd never gotten one and wanted one). Very good customer service, thank you.
3/3/2017
RICK A. VERIFIED CUSTOMER
Beau was great throughout the process!
3/3/2017
ROGER M. VERIFIED CUSTOMER
Robin was outstanding!
3/3/2017
John G. VERIFIED CUSTOMER
Eric did a great job explaining what needed to be done and what I should plan to have accomplished at my next service appointment. I had stopped using Longo Lexus for both my Lexus vehicles. I will be using Longo and Eric for all my future service and repair needs. Thanks
3/3/2017
XIAOSONG S. VERIFIED CUSTOMER
He is a detail person.
3/3/2017
VINCENT J. VERIFIED CUSTOMER
Daniel is very helpful in every ways. He even discussed the time and other process that needs to be done and explain them in detail. Really recommend the Longo lexus to other people as well 5 stars
3/3/2017
PETE P. VERIFIED CUSTOMER
Kelly is excellent, hardworking guy and must be an asset to your team
3/3/2017
MARIA C. VERIFIED CUSTOMER
Beau was professional and attentive. He updated me of progress of repair. Excellent service today! Thank you, Maria
3/3/2017
EAO T. VERIFIED CUSTOMER
He is very helpful, thank you.
3/3/2017
BENJAMIN B. VERIFIED CUSTOMER
I am concerned that the defective front parking sensor shoukd be covered under warranty. I believe Lexus should cover all repair. thank yoy.
3/3/2017
RAGHUNATHAN A. VERIFIED CUSTOMER
Jennifer does an exceptional job
- responds back to all email and requests
- pro actively looking for items that I should be aware
- help with service appointments
- very pleasant
I have been servicing my Lexus vehicles at Longo Lexus since 2005. This is the very first car I purchased at Longo 2 years back and since last year Jennifer has been assisting me. So glad I decided to use same
Service advisor after many many years.