For the most part it was a good experience, but I was unimpressed with the quality of the car wash. Specifically, The back window still has dirt that's very visible.
2/25/2017
SUSAN Y. VERIFIED CUSTOMER
Man Wong is your best! Very
Communicative and timely!
2/25/2017
JANET H. VERIFIED CUSTOMER
Man always provide us with the best customer service experience.
2/25/2017
DEBORA D. VERIFIED CUSTOMER
Big thanks to Francis. Wonderful service!
2/25/2017
ASTRID S. VERIFIED CUSTOMER
Eliso is a great person to deal with. Hes highly recommended.
2/25/2017
JACQUES C. VERIFIED CUSTOMER
A1. Service. Thank you
2/25/2017
IVAN V. VERIFIED CUSTOMER
Everything was great, thank you.
2/25/2017
YI L. VERIFIED CUSTOMER
No command
2/25/2017
DEBORAH J. VERIFIED CUSTOMER
Service was very quick and pleased with professionalist of Mr Wong
2/25/2017
BAO HUA. VERIFIED CUSTOMER
Francis is very patient and dedicated in term of helping me.
2/25/2017
JESSICA G. VERIFIED CUSTOMER
The staff at Longo Lexus honestly made my experience easy and effortless Angelique Heredia and David Araujo were so polite, and provided all the resources I needed. I sincerely appreciate the excellent customer service Angelique and David extended to me.
2/25/2017
STEPHANIE W. VERIFIED CUSTOMER
Robin is great and kept me informed the whole time. He's super nice and does a great job setting up the appointments with no problems at all.
2/25/2017
BENJAMIN L. VERIFIED CUSTOMER
Christopher, who checked my car in, exemplified high quality care and service when I had concerns about the scratches on my car.
Edward was informative and continued to make sure I was cared for and updated while I was waiting for my car to be serviced. I really appreciate his professionalism as an advisor and will continue to ask for him for future visits with Longo Lexus.
2/25/2017
WILLIAM T. VERIFIED CUSTOMER
Frank and Bob Jersey are the best!
2/25/2017
WILLIAM D. VERIFIED CUSTOMER
Very thorough in every respect
2/25/2017
RONNIE M. VERIFIED CUSTOMER
Jennifer is awesome!
2/25/2017
HAWYUN C. VERIFIED CUSTOMER
good
2/25/2017
ANA M. VERIFIED CUSTOMER
I can't thank David enough for his amazing customer service. He truely takes pride in the satisfaction of his clients to another level beyond a regular experience. Services to a vehicle can be a headache and very stressful. I purchased my car at longo due to the sales associate and me finding the perfect car for me. However I live in Riverside CA and only drive to Longo Lexus to get my vehicle serviced and taken care of at Longo. I only chose to do this because of David Araujo. I thank longo and David for always taking care of my IS250 & me.
2/25/2017
ANN C. VERIFIED CUSTOMER
Frank is polite and makes sure to get the car done promptly.