Francis is always welcoming and knowledgeable. Services experiences are always smooth and I'm always updated on the status of my car.
2/17/2017
RENEE N. VERIFIED CUSTOMER
Jennifer is a fantastic service coordinator for me. She always reminds me of all the services I need and Also gives me a heads up to what might need servicing next time.
2/17/2017
MIRIAM H. VERIFIED CUSTOMER
Jennifer always takes very good care of us. We are very pleased with the services.
2/17/2017
JUSHUN H. VERIFIED CUSTOMER
Great
2/17/2017
KRISTIN B. VERIFIED CUSTOMER
Thanks for making the maintenance experience so easy!
2/17/2017
CARLOS U. VERIFIED CUSTOMER
Daniel handle my situation with professionalism he's a major asset to your team and it's guys like that that keep me coming back to businesses like yours.
2/17/2017
DEREK M. VERIFIED CUSTOMER
Took too long to do an oil change 2 hours with appointment at 7 am is totally unacceptable. Will you please explain to me why it took so long. You can do many other useful things during that time. Don't tell me that you have a courtesy van to take me home and back. That will add up another 2 hours. If you can finish 2 cars in an hour wouldn't that be more productive. Time is money for both parties. When I said I'm satisfied with Kelly Yang is there's nothing to be unsatisfied with him because he just did the paper work and gave me a discount. But the service technician took too long was not acceptable. I don't know whose fault it was him or the company.
2/17/2017
ADA T. VERIFIED CUSTOMER
Very good service
2/17/2017
AMY C. VERIFIED CUSTOMER
Jim Palmer was very courteous and professional
I like him the best out of all the previous services advisors I had from Longoria Lexus.
2/17/2017
LAFRANCE T. VERIFIED CUSTOMER
The Services were excellent and I got a car wash too!
2/17/2017
MARGARET A. VERIFIED CUSTOMER
Services in all aspects have & are outstanding
2/17/2017
Cindy T. VERIFIED CUSTOMER
Excellent service. Done job on time.
2/17/2017
KALSOOM T. VERIFIED CUSTOMER
Ms. Lopez was professional, attentive, and made sure all of my questions were answered. After our exchange/transaction was complete, she raced outside to the valet area once my vehicle arrived to point out an issue with my car that I had originally doubted; she went above and beyond her duties.
2/17/2017
FRANK H. VERIFIED CUSTOMER
Thank you for taking care of me at my 60,000 mile major service. I am very pleased and grateful from the service and attention you provide whenever I take my car in for service. Thanks again and hope to see you soon!
2/17/2017
JAIME V. VERIFIED CUSTOMER
David always greets me and keeps me updated on my car
2/17/2017
LILY H. VERIFIED CUSTOMER
David is so awesome & I love the service!!
2/17/2017
RHIO S. VERIFIED CUSTOMER
Great Service!
2/17/2017
JAMES F. VERIFIED CUSTOMER
Very pleased with Robert and completed work.
2/17/2017
JASMINE W. VERIFIED CUSTOMER
Great explanation and good service. Thanks!
2/17/2017
FRANCES S. VERIFIED CUSTOMER
Man Wong is the best. We appreciate him so much. The best customer service we have ever had, anywhere.