David made sure I was comfortable and completely satisfied with the work that was done.
2/10/2017
TAY S. VERIFIED CUSTOMER
Robin Ho is such a great consultant! He thoroughly tells me what needs to be done and explains my options to me! He's always so friendly and helpful and has always made my service appointments a positive one.
2/10/2017
GEORGE K. VERIFIED CUSTOMER
Stickers and adhesive markings were left on my windshields!
2/10/2017
SUISHAN C. VERIFIED CUSTOMER
Thank you.
2/10/2017
KIM E. VERIFIED CUSTOMER
David was great and made me feel like I could trust him. Thank you for a great experience!
2/10/2017
EDDIE H. VERIFIED CUSTOMER
Never had a problem in 4 years, including 3 trips to the body shop
2/10/2017
FELISA S. VERIFIED CUSTOMER
Im always very very satisfied with the service rendered to me by john chang that everytime i pick up my car from longo i feel so safe and contented that whatever is wrong with my car is well taken care of and that i i have so much trust and very confident of all the repairs and services that was done on my car and appreciated very well the Suggestion of future services that needs to be done on the next visit.Jonh Chang is very professional and very precise and give very good explaination of everything that needs to be done on the car.i could say he is an asset to the company .I gave him an A rating.and so as Clem Cisneros both of them are so good to me and my son thats why we dont go to other place for service other than Longo Lexus and ive been recommending my friends and relatives for service .and i thank you so much for helping me and my son.
2/10/2017
YING D. VERIFIED CUSTOMER
Awesome service
2/10/2017
HUNG L. VERIFIED CUSTOMER
Kelly was very efficient and took care everything for me!
2/10/2017
ALEX A. VERIFIED CUSTOMER
Everything was smooth and professional. Everybody treated me correctly. I'm very satisfied with my experience today at Longo Lexus.
2/10/2017
HYUN T. VERIFIED CUSTOMER
Very helpful and his attention to detail was great
2/10/2017
RAYMOND W. VERIFIED CUSTOMER
On time, on cost. And David kept me informed. Text process works well.
2/9/2017
ANDREW R. VERIFIED CUSTOMER
Frank kept me timely informed of the service
2/9/2017
DIEN N. VERIFIED CUSTOMER
Great job , I always trust Longo Lexus to served my car Thanks you
2/9/2017
YU L. VERIFIED CUSTOMER
During the waiting of the recall service, I just feel like in a big VIP room, free coffee and snack, comfortable seats, More things which really inspire me is
the agent's warm and friendly attitude. I just feel I choose a right longo Lexus.
2/9/2017
JULIE L. VERIFIED CUSTOMER
Man caught an invoice error which I wouldn't have noticed. He was able to properly make the adjustment before I made a payment.
2/9/2017
ISAMU R. VERIFIED CUSTOMER
Staff was nice.
2/9/2017
JENNY C. VERIFIED CUSTOMER
Good services for us . Thanks!
2/9/2017
MARCO R. VERIFIED CUSTOMER
Robert and the Longo team were outstanding. Robert communicated clearly my car's service needs. The loaner vehicle allowed me to attend my wedding shower and work-related meetings. Thank YOU!
P.S. I really liked the text updates.
2/9/2017
DAVID M. VERIFIED CUSTOMER
From the time we arrived until we saw a Service Rep was over 1 hour. Walk-ins were seen before us even though we had an appointment. What good is an appt. if you simply take people in the order they arrive?