Everything ran smoothly and I received my car in a timely manner. Thank You for your service.
2/9/2017
SUSAN I. VERIFIED CUSTOMER
The most conscientious service representative.
2/9/2017
JANICE M. VERIFIED CUSTOMER
David was personable, efficient, and was courteous!
2/9/2017
F. S. VERIFIED CUSTOMER
Great service!
2/9/2017
LUN C. VERIFIED CUSTOMER
He was professional and friendly!
2/9/2017
MICHELLE N. VERIFIED CUSTOMER
John provides excellent customer service. I appreciate his help all along. And the new message update communication feature is pretty neat. It's more efficient and convenient for both advisors and customers. Thank you.
2/9/2017
FRANCIS C. VERIFIED CUSTOMER
Job completed and on time.
Professional service advisor explain clearly the work order item by item
when completed.
2/9/2017
WAN C. VERIFIED CUSTOMER
Francisce very professional and very helpfully
2/9/2017
CYNTHIA H. VERIFIED CUSTOMER
An excellent service advisor
2/9/2017
HEATHER R. VERIFIED CUSTOMER
Kelly's service was very smooth and efficient. I had very little wait time. However, my car was ready late in the day so I had to pick it up the next day.
2/9/2017
KEVIN L. VERIFIED CUSTOMER
1) Loaner car was ready when I arrived.
2) Every step of the car's progress was communicated.
3) Plenty of refreshments available.
4) Appointment process was easy and when I was available to bring in the car for servicing.
2/9/2017
JIA Z. VERIFIED CUSTOMER
excellent service from Robin Ho...
2/9/2017
TRACY T. VERIFIED CUSTOMER
Mr.Yang take care us with the professional.Thank you!
2/8/2017
WAH C. VERIFIED CUSTOMER
By leaving the car in longo Lexus service for a week, my car battery died. The collision center have to jump start my car. After my car repair was done, the same thing happens so I have to drop off the car back to longo Lexus.
2/8/2017
FRED W. VERIFIED CUSTOMER
Robert is a great asset to your business. I'm sure he is one of your top service writers.
2/8/2017
Jose G. VERIFIED CUSTOMER
Julien was Great, explained everything done to my car and was very courteous. We need more people like him in this world.
2/8/2017
GERALD I. VERIFIED CUSTOMER
No surprises regarding maintenance and cost. In short, came away with satisfactory service experience.
2/8/2017
WILLIAM C. VERIFIED CUSTOMER
We are very please with the prompt service Robert provided.
2/8/2017
SOE W. VERIFIED CUSTOMER
Do the good job thank you
2/8/2017
ESTELA A. VERIFIED CUSTOMER
David Araujo is an amazing employee. I keep going back because of him. He always makes me feel at home. Lexus is lucky to have him as an employee.