Great service and attention to detail from Edward.
2/8/2017
VICTOR P. VERIFIED CUSTOMER
Robert **** is an outstanding representative of Longo Lexus and always does a outstanding job in all respects.
2/8/2017
KENNETH W. VERIFIED CUSTOMER
I am well taken of every single time I visit Longo Lexus. I appreciate the expirience. Everyone is courteous, efficient and more than willing to assist with any concerns or questions I have regarding my vehicle. Thank you for the continued quality of service
2/8/2017
ROBERT O. VERIFIED CUSTOMER
Frank was very helpful and explained each thing that was going to be done to my car during this maintenance service. He offered me a loaner car since it was going to be a lengthy service, but I did not mind waiting for me car. I compliment Longo Lexus for having donuts, fruit, drinks and multiple televisions for customers while they wait.
2/8/2017
JEFFERSON V. VERIFIED CUSTOMER
Eduard Duran, my service adviser was professional throughout the process, kept me updated regularly on the status of my car, he explained well everything that will transpire during the service. He did a great job. Everything went smooth. Thank you Eduard.
2/8/2017
SONNY R. VERIFIED CUSTOMER
Kelly is great always takes care of my car needs and is upfront on gat I need and the cost. You don't find to many people you can trust anymore.
2/8/2017
KAKI H. VERIFIED CUSTOMER
Good
2/8/2017
JONATHAN C. VERIFIED CUSTOMER
Monica is great! Always provides awesome customer service by going above and beyond.
2/8/2017
VICTOR S. VERIFIED CUSTOMER
As always, my service advisor Robert MCConnel is very helpful
2/8/2017
AURORA M. VERIFIED CUSTOMER
This was my very first time in with my Lexus wow what great service. Frank went out of his was to make sure I was completely understanding of everything I needed for service Frank is the best customer service adviser a long with the young men who when I first drove up they are all very kind and very customer friendly. I can't believe how nice it is to get my car service. Thank you again
2/8/2017
NORMA M. VERIFIED CUSTOMER
As always, excellent service! Thank you Edward! Lexus IS lucky to have you.
2/8/2017
Raelea B. VERIFIED CUSTOMER
Two hour wait time to get one headlight replaced is a very long
time to wait.
2/8/2017
EDGAR M. VERIFIED CUSTOMER
Francis Saldana exhibited excellent customer service. He clearly explained what needed to be done. He spoke in a manner that would make any customer relax and trust him. He went out of his way and promptly addressed any concern I had. He delivered as he promised- in fact the job was done long before the projected time of completion. He is exemplary.
2/8/2017
Raymond P. VERIFIED CUSTOMER
None
2/8/2017
CHI M. VERIFIED CUSTOMER
Great prompt services! In and out and get things done!
2/8/2017
RICHARD B. VERIFIED CUSTOMER
Checking in vehicle is a PAIN! Waiting for more than 10 min is NOt acceptable...!
Sometimes I feel Glendale Lexus may be my alternative