Very courteous ,professional employee.
Longo Lexus is fortunate to have her on staff
11/14/2021
STEVEN F. VERIFIED CUSTOMER
Edgar always takes very good care of vehicle while being worked on.
The technician that work with him do a outstanding job every time.
11/14/2021
James S. VERIFIED CUSTOMER
Very good service.. excellent ????
11/14/2021
Olivia A. VERIFIED CUSTOMER
I would like to have lunch
11/14/2021
ANH D. VERIFIED CUSTOMER
Easy. In and out as promised.
11/14/2021
Nhu P. VERIFIED CUSTOMER
Great service
11/14/2021
Vincent H. VERIFIED CUSTOMER
Not really meet the time that he told me. He said will ready by 3:00pm, but I received the text from Longo Lexus said Update: Your Lexus is complete and will be available for pick-up in the next 15 minutes! Longo Lexus ****-****-xxxx at 3:46pm
11/14/2021
Ben T. VERIFIED CUSTOMER
Jackelyne, provide outstanding service as always (I work in Irvine and can take my ES350 to Tustin Lexus but for the service provided at Longo Lexus I go out of my way to take my Lexus to Longo.
11/14/2021
Robert Z. VERIFIED CUSTOMER
I will respond to the survey with positive feedback
11/14/2021
Man Man. VERIFIED CUSTOMER
?????????????????????????????????????????
11/14/2021
Vernon S. VERIFIED CUSTOMER
10/10 would definitely recommend! Thank you for everything
11/14/2021
LETICIA C. VERIFIED CUSTOMER
Overall, great service. Sadly, I had an appointment to get a loan car and it took about 45-60 minutes to get that. I had my car detailed and it looks amazing but I noticed after I got home that the right side of my front window has several scratches. Not sure what the person cleaning my window did to have done that! Unfortunately, I didn’t have a chance to contact my service person today. I’ll have to do that on Monday.
11/14/2021
Perry W. VERIFIED CUSTOMER
I’m completely satisfied with the service today
11/14/2021
Maria T. VERIFIED CUSTOMER
Thank you for quick service on my vehicle.
11/14/2021
ALICE T. VERIFIED CUSTOMER
It’s always a pleasure to have Robin Ho assist with my service at Longo Lexus. Short wait and keeps me in the loop on the status of my vehicle. Thank you.
11/13/2021
Georgiana L. VERIFIED CUSTOMER
John was excellent in every aspect. He had been following up with me, giving me updates on my car, explaining to me the coverage of the warranty etc I am completely satisfied
11/13/2021
Doris G. VERIFIED CUSTOMER
Excellent service advisor. He is one of the reasons I get service at Longo Lexus. Very responsive to my questions and concerns.
11/13/2021
Mariko Y. VERIFIED CUSTOMER
Longo Toyota’s employees service care is so kind??I love Toyota.