Thank you for the loaner vehicle. I was able to go to my doctors appointment.
10/22/2021
Ricardo S. VERIFIED CUSTOMER
Mr Saldana always takes good care of me
10/22/2021
Tso Y. VERIFIED CUSTOMER
Kelly is a outstanding service consultant. He is a very friendly, helpful, knowledgeable, and professional . He is sincere , and totally trustworthy! He has been the one and only service consultant we ever have since we brought the Lexus from Longo. We are totally satisfied with his service and advice.
10/22/2021
Amos S. VERIFIED CUSTOMER
Man was very professional and helpful.
10/22/2021
MAUREEN O. VERIFIED CUSTOMER
Francis was very helpful when my car needed to be towed in. He received the car, kept me up to date on when it arrived and then talked to me about what the problem was and the service it would need. Today when the work was finished, Francis informed me when it was ready to be picked up. I was thoroughly pleased with the help I received from Francis and Longo Lexus. Thank you!
10/22/2021
Karen S. VERIFIED CUSTOMER
I always receive excellent service and David kept me informed of the progress.
10/22/2021
Gary L. VERIFIED CUSTOMER
Michael explained things very clearly. He came by several times to update me, really appreciate his attention to me.
10/22/2021
Chris C. VERIFIED CUSTOMER
Very efficient, thank you Jackie!
10/22/2021
Janice V. VERIFIED CUSTOMER
Kelly Yang is a great service rep!
10/22/2021
Hanh T. VERIFIED CUSTOMER
Francis pronounced my name correctly from the start.. great job ???? and I like his enthusiasm in helping me and making sure my concerns were taken care of. Excellent customer service
10/22/2021
Su H. VERIFIED CUSTOMER
excellent
10/22/2021
Guadalupe A. VERIFIED CUSTOMER
I liked her alot. Hope to request her for my nect visit
10/22/2021
Ralph C. VERIFIED CUSTOMER
Rudy is very knowledgeable and friendly, I’m completely satisfied with the service at Longo Lexus.
10/22/2021
Lucrecia E. VERIFIED CUSTOMER
Excellent service! Thanks!
10/22/2021
Maria M. VERIFIED CUSTOMER
Very kind
10/22/2021
Rodolfo B. VERIFIED CUSTOMER
René C was excellent— provided me with the information that my vehicle was getting done —
10/22/2021
Andres P. VERIFIED CUSTOMER
Even though you guys weren't able to align my 2000 Lexus Gs300 ( due to unforseen needed repairs ), I was still happy with the level of service the minute I pulled into the Dealer, dropped off my car, got my loaner vehicle, then returning it after my vehicle was done.
I wasn't able to do the necessary repairs at this time, but I will bring my car back once they are completed, for an alignment.
Thank you for the great level of service from staff and service techs.
10/22/2021
Alma B. VERIFIED CUSTOMER
Frank Lorusdo provided great service. He. Kept me posted on the progress of the car. Aldo let me know once work was completed.
10/22/2021
Joni C. VERIFIED CUSTOMER
Friendly and quickly
10/22/2021
Joy S. VERIFIED CUSTOMER
Rudy was very courteous and professional. He kept me updated all the time.