Having a loaner was key to making this a pleasurable experience. Thank you!
10/21/2021
Maria A. VERIFIED CUSTOMER
As always, Frank Lorusso provided great service and a detailed explanation for all of the repair items especially for those I did not completely understand.
10/21/2021
Nat T. VERIFIED CUSTOMER
Great service and excellent communication
10/21/2021
Sandra S. VERIFIED CUSTOMER
Made an appointment so it was helpful great service by Edgar no problems got a loaner si I was able to go on with my day They had my car ready when promised.
10/21/2021
Satonny C. VERIFIED CUSTOMER
I am very happy with your services
10/21/2021
David S. VERIFIED CUSTOMER
Excellent service as always. Francis Saldana is a pleasure to work with.
10/21/2021
Martha R. VERIFIED CUSTOMER
Rene is so awesome & very helpful! He kept me updated & had my car ready the next day ??????
10/21/2021
Yenbou L. VERIFIED CUSTOMER
Good service
10/21/2021
Patricia M. VERIFIED CUSTOMER
Absolutely, Rudolpho was great he went over everything was very informative. He called me to keep me up-to-date let me know what was going on and gave me some good news. He really invested the time and care to make sure I was taken care of.
10/21/2021
William H. VERIFIED CUSTOMER
Jim Palmer did his usual excellent job.
I needed tires during this visit and worked with tire specialist, Jon Bello. I was uncertain regarding what tires to purchase. He was extremely helpful in terms of assisting in my making the best choice for replacement tires. He asked questions about my type of driving habits, and educated me about the various tires Longo had in inventory. I purchased the recommended tires based on his input.
My hope is you’ll pass along my review, and that he receives recognition from management for a job well done.
Bill Heath
10/21/2021
Vicky X. VERIFIED CUSTOMER
Mr. Reynoso is a very kind, patient and professional Lexus’ customer adviser. I truly appreciate what he helped me during my RX 450’s first three years major check and maintenance.
10/21/2021
Tirso V. VERIFIED CUSTOMER
Excelente servicio. Altamente agradecido con la atención del señor Man Won
10/21/2021
Daniel V. VERIFIED CUSTOMER
Rene was great. It was a quick, efficient process!
10/21/2021
James S. VERIFIED CUSTOMER
Satisfied as always...
10/21/2021
Eric D. VERIFIED CUSTOMER
Man Wong is the greatest! Give him a raise!!!
10/21/2021
Noreen I. VERIFIED CUSTOMER
Robin Ho took great care of my car! Communicated throughout the process.
10/21/2021
Charles F. VERIFIED CUSTOMER
She was kind, courteous, knowledgeable, and professional.
10/21/2021
Haejung C. VERIFIED CUSTOMER
As always Longo services have been great and service I got the other day was really good. Good explanation, timely service.