She was great! Very helpful and kept me informed the whole time.
10/8/2021
Lorena E. VERIFIED CUSTOMER
Service overall was great Man communicated with me every day, however when I picked up my car they did not do the curtsey wash they didn't even erase the number in the corner on my windshield or took the "hat" on top of roof they had to stopped me.
10/8/2021
Robert A. VERIFIED CUSTOMER
Mr. Man Wong was ,as I am familiar with him from the past, I can say he is very professional each time I happen to get him. I appreciate Mr. wong and is satisfied with your service because of his caliber of helpfulness.
10/8/2021
BETTY S. VERIFIED CUSTOMER
Man Wong is very nice passionate let me know the condition of the car explain all the details excellent very professional
10/8/2021
Liza G. VERIFIED CUSTOMER
Man Wong was very responsive in handling the request for service, went above and beyond by offering convenience in gerting my car to Longo. He even had my car ready ahead of the scheduled promised date. Service was excellent.
10/8/2021
Alex P. VERIFIED CUSTOMER
As your car wash machine is down, why don’t you give me a rain check to return to do it as you did in the past?
If your machine is expected to be down for months, why don’t you commission a local car wash to help out?
10/8/2021
Patty H. VERIFIED CUSTOMER
was great
10/8/2021
Nora D. VERIFIED CUSTOMER
David Parada is always my first choice
10/8/2021
THUC B. VERIFIED CUSTOMER
Service is excellent
10/8/2021
Mark R. VERIFIED CUSTOMER
Frances was great. Service front desk seemed like they were rushing me through though. Front desk felt like McDonald’s; Frances felt like the Ritz-Carlton.
10/8/2021
Silvia O. VERIFIED CUSTOMER
Rene Reynoso was very kind and helpfull. I just was not satisfie with the service response that took so long just to give me a Answer in a timely manner. They also could not find my vehicle when I went to pick it up. Thank you
10/8/2021
Hwang, James. VERIFIED CUSTOMER
Good
10/8/2021
DENNY S. VERIFIED CUSTOMER
I am always pleased with the services of Mr. Jim Palmer as well as that from Mr. Francis Saldana. They are definitely valuable assets of the company. Keep up the good work !!!!!!!
10/8/2021
Danilo N. VERIFIED CUSTOMER
Jennifer was very professional and made sure all my concerns were addressed.
10/8/2021
Craig S. VERIFIED CUSTOMER
My whole family has been with Longo for years and we really trust Jim Palmer. He is always friendly and honest. We greatly appreciate that.
10/8/2021
KAREN R. VERIFIED CUSTOMER
Happy with service great customer service robin takes a very good car of my vehicle answer all my questions i feel confident to call him any time if he is busy we can always count on a call back fast we are very appreciate on Longo having an employee like him