Only one comment. I asked for a cap for my back tire and service forgot to put one on the tire. Is it possible for you to mail me a cap for the right back tire?
Queen N
6/10/2020
Carlos M. VERIFIED CUSTOMER
I was given an estimate repair of $4,500 when I asked to garranty the job there was not warranty of the problem might come back again.
I took my car to a Mercedes Benz shop they quoted me $1,090.00 replacing the same part and they gave me warranty. I’m not happy. Sorry
6/10/2020
Charles S. VERIFIED CUSTOMER
He was courteous and very professional
6/9/2020
John F. VERIFIED CUSTOMER
Eliseo is absolutely the best. He is a great ambassador for Mercedes.
6/9/2020
Eugene M. VERIFIED CUSTOMER
Eliseo is the best! Answers questions and return calls promptly, how refreshing.
6/9/2020
Yana S. VERIFIED CUSTOMER
He is great!
6/9/2020
Eric H. VERIFIED CUSTOMER
Fantastic service from start to finish!!
6/9/2020
Christopher J. VERIFIED CUSTOMER
Excellent customer service and thank you for conducting pick up and drop off!
6/7/2020
Joseph F. VERIFIED CUSTOMER
Eliseo always takes great care of us when our cars are in for service.
6/7/2020
John O. VERIFIED CUSTOMER
Traci was a great pleasure to work with, this is why we bought a Mercedes, the customer service experience is a step above the rest.
6/6/2020
Neal K. VERIFIED CUSTOMER
Stephen Drew very knowledgeable and helpful.
6/6/2020
Sarah F. VERIFIED CUSTOMER
Anthony was professional, pleasant & knowledgeable. He made my experience a good one!
6/6/2020
DONALD S. VERIFIED CUSTOMER
I have worked with a lot of service reps over the last 40 years, representing almost every major auto OEM. I think that Angelo is one of the best representatives of your company - and the products you sell. It is always a pleasure to work with him. He is the main reason that I have my car serviced at Mercedes of Marin. Thanks Angelo! -Don Strimbu
6/6/2020
Alan P. VERIFIED CUSTOMER
Eliseo is a pleasure to have as my service advisor. Always has my best interests at heart. Always points out any additional concerns.
6/5/2020
JULIE D. VERIFIED CUSTOMER
Love working with Traci. Knowledge, helpful and communicative. She’s the best!
6/5/2020
Hadar A. VERIFIED CUSTOMER
Eliseo provided me excellent service.
6/5/2020
Ginger T. VERIFIED CUSTOMER
Traci was professional, friendly and took care of the weakened batteries in my key fobs.
6/5/2020
LISA I. VERIFIED CUSTOMER
Angelo is great, always provides excellent service
6/4/2020
Jane N. VERIFIED CUSTOMER
Yes I very impressed by the Good work done on my car by Angelo Gomez
He acted professionally by explaining all the Work done before and after
Iam impressed how neatly the window was fixed and I appreciated cleaning of the broken glasses inside my car.
Angelo organized my transportation pick up on time
I would definitely recommend him for his excellent Job