Traci was great. She called me back after hours just to answer my questions. Helped me find a great solution, called to confirm my appointment on the day. And was really calm, funny, personable and more.
4/23/2021
COLLEEN H. VERIFIED CUSTOMER
Brittany went out of her way to get the recall work done on our car. We were thrilled with the way she was able to push it through because we are now living outside the radius of the loaner car use and would have had to stay in a hotel for the duration of the repairs.
4/23/2021
Dan N. VERIFIED CUSTOMER
Angelo is the best. Thanks
4/23/2021
Bruce R. VERIFIED CUSTOMER
Angelo was great
4/23/2021
Arba S. VERIFIED CUSTOMER
Great service as always!
4/23/2021
CLINT H. VERIFIED CUSTOMER
Eliseo always provides outstanding customer service with attention to detail and a genuine concern for our satisfaction.
4/23/2021
JEFFREY P. VERIFIED CUSTOMER
Eliseo was fabulous!
4/23/2021
Robert B. VERIFIED CUSTOMER
Very helpful and informative.
4/23/2021
NICHOLAS R. VERIFIED CUSTOMER
Mr. Eliseo Estrada is a refined and polite gentleman and took exceptionally good care of me. My e350 was running rough and he would not return the car until he was 100% sure the issue was successfully addressed. I very much appreciate the time and effort that he personally put into my service.
I can not offer enough praise, as I was truly well looked after. Mr. Estrada is highly recommended and a major asset to Mercedes-Benz of Marin.
Thank you, NICHOLAS R
4/23/2021
Brian T. VERIFIED CUSTOMER
I hope Traci will be my service rep going forward. She was exceptional.
4/23/2021
Ross B. VERIFIED CUSTOMER
He’s the best!
4/23/2021
Arlene H. VERIFIED CUSTOMER
Angelo is great. I highly recommend him
4/22/2021
KELLY D. VERIFIED CUSTOMER
Angelo was very helpful and kept me informed of the work being done and the timeline!
4/22/2021
Timothy U. VERIFIED CUSTOMER
Angelo gives great service and is always a pleasure to work with.
4/22/2021
Michelle K. VERIFIED CUSTOMER
Eliseo Estrada provides extraordinary customer service
4/22/2021
Assumpta C. VERIFIED CUSTOMER
Very helpful and detailed
Great customer care
4/22/2021
David H. VERIFIED CUSTOMER
He’s great. Don’t let him leave
4/22/2021
Andrea B. VERIFIED CUSTOMER
Eliseo is friendly and professional, he made an effort to ensure my satisfaction.
4/22/2021
ROBBINS TRUST. VERIFIED CUSTOMER
That Brittney is a gem... you better keep an eye on her.. she is GOOD as gold!!!
SOMEONE MAYBTRY TO STEAL HER AWAY FRIM YOU...
She has the best energy and I was so well taken care of... love this
Girl!!!!
????????????
Nancy Robbins