Brittany handled everything and I think she did an excellent job in a difficult environment and situation.
3/15/2020
Antoinette S. VERIFIED CUSTOMER
I would not recommend charging extra for a tire rotation above the prepaid maintenance fee.
3/15/2020
Sandra R. VERIFIED CUSTOMER
Traci always accommodates and takes the best care of me when I call in and schedule
I appreciate her very much as well as your full staff
3/15/2020
Beth K. VERIFIED CUSTOMER
I am always extremely satisfied with the service Eliseo provides.
3/14/2020
Susan L. VERIFIED CUSTOMER
I’m happy to complete the survey.
3/14/2020
Joshua G. VERIFIED CUSTOMER
Steve was great
3/14/2020
Sherry Z. VERIFIED CUSTOMER
It took too long. It took 7hrs for this regular maintenance service. I was told it would be ready by noon but it ended up at 3:30pm
3/14/2020
Michelle C. VERIFIED CUSTOMER
She is Amazing ????
3/14/2020
DENISE L. VERIFIED CUSTOMER
Steven is THE best and all of your team greeted us with friendliness and hospitality. This is my first Mercedes and I love the car. But it is the service that will entice me to repurchase
3/14/2020
Paul B. VERIFIED CUSTOMER
Anthony was professional and personable, and kept me updated.
3/14/2020
Mike W. VERIFIED CUSTOMER
Brittany got me in and out in record time. I appreciate your service. Thanks!
3/14/2020
Qmars A. VERIFIED CUSTOMER
Eliseo is the best! He is knowledgeable, efficient and we are so lucky to work with him.
3/14/2020
Mark S. VERIFIED CUSTOMER
Excellent service and attentiveness by Traci Crespo. Much appreciated.
3/14/2020
Eva A. VERIFIED CUSTOMER
Traci was great - however the car was not ready when I arrived to pick it up and had to wait over 40 minutes after they said it was ready. They asked me if I wanted it washed- because it wasn’t done before pick up- I did not have the time to wait- this is always done ahead of time and when it was called to be brought out - they still didn’t do it calling no knee told them! Not the best device today in the back end. The cashier gal was fine- however ....
3/13/2020
Ella R. VERIFIED CUSTOMER
You guys were great!
3/13/2020
Michael P. VERIFIED CUSTOMER
Eliseo is your MVP.
3/13/2020
Robert P. VERIFIED CUSTOMER
Service was done as requested. I have notice parking in my driveway last night doing reversed to plug-in my electric n heard strange sound on steering turning left n right, never heard or experience before. Will drive it today n observe if reoccur. Will let you know. Thanks