Eliseo displayed to me the best customer service experience since purchasing my AMG GLS63! The thorough explanation of service to be performed and communication was EXCELLENT!! I just wanted to take this opportunity to once again tell you that I am a loyal customer and Eliseo represents your business in a highly professional manner!! It was a pleasure and look forward to seeing Eliseo again!!!! ??????????
Very respectfully submitted,
Elton B. Yu
Executive SVP
CVBS, ACF
3/12/2020
Robert A. VERIFIED CUSTOMER
Elisio is a wonderful service consultant.
3/12/2020
Randal S. VERIFIED CUSTOMER
Traci was great. Very knowledgeable and helpful.
3/12/2020
Sachiko H. VERIFIED CUSTOMER
I can trust him. He was very professional. In future I go to him again .
Sachiko H
3/12/2020
Sudhir M. VERIFIED CUSTOMER
Thanks for the excellent service!
3/12/2020
David S. VERIFIED CUSTOMER
Was a pretty complicated repair situation. Fair resolution and excellent Follow-up and communication. Well done
3/12/2020
Evelyn L. VERIFIED CUSTOMER
Service B was provided and finished overnight as promised, unfortunate that the complimentary car wash was not provided??
3/12/2020
Emmanuel J. VERIFIED CUSTOMER
Great job and Traci was very helpful and kind.
3/12/2020
Ilkcan C. VERIFIED CUSTOMER
I never got a call to describe what to expect, when my car will be ready and why it got delayed .
3/12/2020
Judy T. VERIFIED CUSTOMER
ELISEO ESTRADA IS A TRUE PROFESSIONAL; WITH INTEGRITY, KNOWLEDGABLE, CONCISE AND EFFORTLESS IN PROVIDING THE VERY BEST SERVICE!
????????????????????....MERCEDES-BENZ....
With Gratitude, Judy Ann Teague
3/11/2020
Kiransinh T. VERIFIED CUSTOMER
Excellent service by Steven drew at Mercedes Benz of Marin thank you for your wonderful service
3/11/2020
Barbara O. VERIFIED CUSTOMER
Traci was professional and informative and timely.
3/11/2020
John C. VERIFIED CUSTOMER
Steven was great. I waited 45 minutes to start, with an appointment. I stood outside for 15 min. waiting for my car. It was not busy
3/11/2020
Alan B. VERIFIED CUSTOMER
Very helpful and friendly. Thank you Eliseo!
3/11/2020
Sheila S. VERIFIED CUSTOMER
Tracy is the best-communicative, helpful, professional! She’s just great!